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Comfort Suites: Traveller Reviews

3.0 of 5
320 North Michigan Avenue, Chicago, IL 60601
Hotel amenities
Special offer
15% off room rate
Comfort Suites
Ranked #18 of 167 hotels in Chicago
4.5 of 5 stars 483 Reviews
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483 reviews from our community

What travellers say about this hotel
  • Full kitchen(29)
  • Michigan avenue(21)
  • Great location(18)
  • Magnificent mile(17)
  • Friendly and helpful(13)
  • Front desk staff(11)
  • Living room(10)
  • Separate bedroom(10)
  • Navy pier(9)
  • Hard Rock(9)
Traveller rating
    313
    129
    24
    12
    5
Only show reviews for Family (133) | Couples (123) | Business (90)
Date Rating
Senior Contributor
28 reviews 28 reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
“Best hotel stay in Chicago, will be back!!!!”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

I went on a ladies weekend for a friends birthday. We LOVED the suite. Patrick Kennedy upgraded us to the King Suite with balcony. The room overlooked Michigan ave. toward the John Hancock. I have been to Chicago many times and this is the best place I have stayed. I can not say enough about the suites or the customer service. I don't know why some people complain about the FREE breakfast,it is FREE and in Chicago most hotel charge for breakfast. The same friends i went with, myself and a couple other friends are planning a return trip for my BIG birthday in about a year and we want to stay here. We joke when we talk about it and call it 'our' apartment. We really feel that we have a home away from home there.

  • Stayed November 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
9 February 2012
Thank you so much. It was a pleasure to read your review and am so glad you enjoy your stays at our hotel so much and that we are your home away from home. We cannot wait to welcome you back for your big birthday!
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Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Great location! Great value!”
4 of 5 stars Reviewed 6 February 2012

This hotel is In a great location and an excellent value. Very clean and perfect for longer stays with stocked kitchenette and laundry right in the bedroom. Unfortunately I was only there for one night, so I couldn't take advantage of the amenities. Quiet room and very comfortable bed. Bathroom was a tad small but really there was nothing bad about this place. It was within walking distance of lots of places to see. Wish I could have stayed longer. Highly recommend!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
7 February 2012
I am so glad you enjoyed our unbeatable location and found value within our hotel. I was happy to read you enjoyed your spacious city center suite and would recommend us. Please visit us again soon. Thank you!
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Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Unexpected Treat!”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

My second visit proved more satisfying than the first. As a choice privileges member, room upgrade with a Marilyn view and early check-in put a big smile on my face. Front desk staff, especially Eileen, were professional, friendly, and helpful. Rooms with sitting areas and kitchenettes make it easy to feel at home but be away...and not make the bed. Keep in mind that the discount tix booth and Trader Joe's are only a few blocks from the Comfort Suites.

Great location....give it a try!!!!!!

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
3 February 2012
We so appreciate your repeat business and am glad you find value in our hotel and that our staff is accommodating and helpful, please contact me when returning back!
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Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great room, great location & great value!!!”
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Very, very happy with our stay here! Paid $72 for a Saturday night and $37 for valet parking. Overall a great value for Michigan Ave. Room was clean and comfortable. We were in room 1205 which was a corner city view room. Had a full kitchenette and W/D. Living area very spacious. Bed was queen with pillowtop, very comfortable. Flat screen tv in both living room and bedroom. Front desk staff was very friendly. Standard continental breakfast. Will definitely return when visiting Chicago again. Highly recommend this place!!!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
3 February 2012
Thank you for your recommendation. I was happy to read how satisfied you were, we look forward to welcoming you back!
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Omaha, Nebraska
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Expectations were high; results were even better”
5 of 5 stars Reviewed 1 February 2012

My wife and I stayed here Thursday and Friday evening, January 19th and 20th, mainly due to the extermely kind reviews on this site. I was very doubtful that the hotel could provide the level of service and accomodations listed for the incredibly low price. Even if this hotel were not located in downtown Chicago, the price was almost too good to be true. The only down side, as mentioned elsewhere, is that valet parking for two nights cost almost as much as one night stay in the room. Since I had read that in the reviews it did not come as a surprise. Check-in was very smooth, efficient, friendly and quick.
Now to the best part! The room was incredible. Spacious, would be an understatement. With windows overlooking Michigan Avenue and the Chicago River it was nice to look out at the snow storm outside while remaining so comfortable inside. I don't want to be repetetive with what the rooms have to offer other than to say that my scepticism was quickly put to rest. Many apartments have fewer amenities. Washer, dryer, stove/oven, microwave, flat screen TVs (2), separate bedroom,breakfast bar, full table setting for two. Seldom does an establishment live up to its billing, but this one does.
We did manage to make it to a couple of the incredible pizza places that Chicago is justifiably famous for. In the snow on Friday evening we trudged to the Giordano's just a little over a block south of the hotel. The next time I go to Chicago I won't waste any time searching out accomodations; I will plan on going back to the Comfort Suites.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
2 February 2012
Thank you for your review, I am so glad we beat your expectations and that you enjoyed our staff and unbeatable location. We cannot wait to welcome you back!
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Additional Information about Comfort Suites

  • Comfort Suites Chicago
  • Chicago Comfort Suites
Address: 320 North Michigan Avenue, Chicago, IL 60601
Price range (per night):* 175 AUD - 357 AUD

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