I just moved back to Chicago after a few years away for work, so it is a common occurrence now to hear a native Chicagoan integrate into a conversation a name of a local eatery, hotel or hot spot and have me flinch because of the oh-no-I-don't-know-what-or-where-that-place-is kick.
This happened with theWit. We scheduled a meeting for work there... and I had never heard of it. So I, shamefully, pulled up directions and made my way there for the week-long meeting.
The customer service was amazing from the start and never faltered. There was excellent, quick follow-up with every request... and we asked for several additional printing jobs and office supplies during our stay.
The food was very good. I ate in the hotel several times over the week and their options and flavors were very wide-ranging. Cooking a buffet-style meal for several hungry managers is no easy task, but they didn't overcook the meat, the pretzel rolls are heavenly and even the salad dressings were excellent.
The front desk and valet staff were very friendly ("Good Morning, Miss!") and there is a beautiful view of Wacker and the water from some of the rooms. There is very traditional "Chicago Noise" (car horns, 'L' trains, sirens, etc.) because of the location, but that should be expected. I recommend this hotel to tourists who want excellent service and a location that makes it easy to walk to downtown sites and don't mind or actively want modern decor.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 February 2012
You found us, and we are appreciative. theWit team enjoys thrilling local neighbors, road warriors, domestic travelers and international visitors alike. Likewise, our group of individuals aim to exceed expecations for individual business, group & event and leisure travelers all in unique and specific ways.
Guests who may have been here once should ensure - on any future visits- to find the part of theWit they may not have discovered before. Whether ROOF (which will see enhancements and a striking addition this summer), State and Lake Chicago Tavern, Spa@theWit and SCREEN (the private movie screening & entertainment area) or a variety of suite & room types, this is definitely a more-than-one-visit experience.
We are quite appreciative of specific reviews which highlight many of the unique features available, and we look forward to hosting repeat visits for each of our fans.
-Mark Shouger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC