It first started off with some confusion with the reservation for the 3 rooms. We traveled from Wisconsin for an annual football game trip that we do every year in Novemember. We were arriving late and called ahead of time of this late arrival with approval. We arrived at 1045 pm, got checked in and started unpacking van and taking things into rooms. We had a group of 10 women. We all had our own bags and 2 coolers and other food to take into our rooms to stay the weekend for a football game. There was no elevator or luggage rack, so of course some noise was made to get everything to our rooms for the about 10-15 minutes because of this. One of employees was a woman and was very nice and courteous to us by holding the door open for us so we could bring everything inside a little easier. I was the driver of the van and was the last one in. I did notice a male employee at that time that seemed a little annoyed by us. I was told by others in my group that this male employee was making some inappropriate comments about a group and had made a lot of assumptions about us at this point.
We all settled in our rooms and then gathered in one room to talk about the long drive, unwind, have some alcoholic drinks, and discussed the plan for the next day before going to bed. We were a little loud at first, but calmed down about 10-15 minutes after getting all situated with our rooms and belongings. But then we talked amongst ourselves for about an hour or so and people started going back to their rooms to go to sleep for the night. One of the women is a smoker and had stepped outside and she told us that on her way back up the stairs the male employee and made some more snide comments and may had said something to keep it down. But we were all just talking amongst each other.
I decided to go back to my room between 1-130 am to go to bed. I did not hear any loud noise from the ladies in the room next door that were still up talking. I was quietly getting ready for bed and was about ready to lay down when I heard a light knock at the door. It was the male employee, named Jeff at the door stating that the room next door needed to keep it down because he is getting complaints. I stated that I was going to bed here soon and I believe the others are going to go to bed shortly as well. The other 2 women staying in my room came in about 20 minutes later and got ready for bed to turn in for the night. They stated everyone else was turning in as well.
Then shortly after that a knock was at the door, and Jeff stated that "our friends in the next room needed to leave now". The police were also at the door as well. I remained in bed, while my friend was at the door with them. I thought it was just a misunderstanding and we could all go back to bed, but before you know it we are being told that we all have to get all of our stuff together and leave the hotel as a group. I could not believe this at all. Just unreal. So we brought everything back down the stairs as quickly as we could and repacked the van. We had to just keep hope that we would find another hotel to stay in for the night and for the rest of weekend. We did get lucky and find a place that had 3 rooms available for us 10 women, in which we were trully grateful. And the accomadations were much better with elevators and luggage racks, so extra noise could be avoided. And my friend also was not given any receipts or paperwork from Jeff from the hotel regarding our stay there.
This was only the beginning of the nightmare. My friend that booked the rooms tried to call the next morning to talk with the manager about our horrible experience with the employee, Jeff, and express how we thought we were wrongly asked to leave the hotel, but was transferred to housekeeping twice. She finally was told after many repeat phone calls that he would be in at 930 am. She called later and continued to get the run around. It offically became a big mess that was not going to be solved easily. My friend also found out that there were extra charges on her credit card from the Days Inn. My friend also called corporate Days Inn to get some answers.
This was just a complete nightmare. I highly recommend not staying at this hotel at all, especially if you have to check in late at night. I am not staying at a Days Inn ever again!!!!!!
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