We just now checked out. We always check the mattresses for bed bugs and while we feel fairly sure these were not bed bug nymphs, we cannot be certain that the amount of small black particles were just dirt and not bug droppings. We found more on the sheets the next morning. You may ask why with the possibility of bugs in the bed did we not just check out? We couldn't be certain and we were exhausted, not really willing to get back on the road that late at night to start looking for another hotel. We debated and decided to go ahead and stay. I took a picture of what was in our bed and it may look more like black specks, but the longer speck is definitely a winged insect, though that may not be clear in the picture. The rest of the room was really dirty as well. We could not see evidence that the carpet had even been vacuumed and the back of the spread was full of black particles of debris. Upon moving a chair in the corner of the room it was evident that it had NEVER been vacuumed from the amount of trash and dirt back there, and along the baseboard. I will say that when we took our "black specks" up to the front desk for check out the next morning, they did offer us 50% off of our room, but I just though others might like to know of our experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 April 2012
Dear Valued Guest,
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Thank you for your feedback regarding your stay with us. We sincerely apologize for any inconvenience this has caused. We will diligently communicate your experience with our Ecolab representative and have them investigate the room you stayed in. We will also use the information you provided in future training with all team members in order to provide better service and a more pleasant lodging experience for our guests. We would like to have you stay with us again in the future and appreciate your support by keeping us in formed on how we can make our establishment more accommodating for future patrons.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC