Upon entering our room (#120) at the Howard Johnson Motor lodge located at 2520 N 50th St. in Tampa Florida, we noticed a damp musty odor. We contacted the front desk and was told to “air out the room with the A/C”. We put the A/C on and left the room to attend a dinner. We returned at 1:15 AM and were bombarded with a loud buzzing from the room next door (fire alarm).
I tried to call the front desk, but there was no answer. I walked down to the office and informed the front desk of the problem. She said no one answered the phone in the room with the alarm going off and that she had no access to that room. I went back to my room and after another 20 minutes, I called the office again and told the person I would call the fire department. She told me she would send a security person to check out the problem. The alarm was finally quieted at 2:05 AM.
At 4:45 AM I was awoken by loud thumping music and loud talking, screaming etc. The entire floor above us was having a huge party after returning from some event. I called the front desk and was told that security would look into it. It took a full 45 minutes for the music to stop, but the loud talking and screaming persisted for another 40 minutes.
I was able to go back to sleep at 5:30 AM or so, only to be awoken by some very loud speaking hotel maids. They were outside my room, laughing and talking in an exceptionally loud manner. I had to go out and tell them that guests were still sleeping. They moved on.
My traveling partner was also frustrated by a missing hairdryer, 2 missing light bulbs and no phone books. The bathtub had hairs all over it, as though it was not recently cleaned.
I travel a great deal and this hotel stay was a nightmare with poor guest service.
I confronted the desk at checkout and told him of my problems, but he refused to offer any compensation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 October 2011
again our apologies goes out to the previous guests, however the hotel was under different owners at the time of those incidents ,new owners took over the hotel in april 2009 and
has since been about the business of up grading the property and rooms , adding security
camaras to monitor the property along with the continual traning of the staff ,all to make our guest stay a pleasant one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC