I have a daughter who attends a local college in Tallahassee, where I visit her quite often. On this particular stay I decided to try Hotel Duval. It was 'Excellent". My room was very clean, and very inviting. Don't forget the ceiling shower head, ", I slept well after that experience. You will have to experience it for yourself. Don't just stay anywhere in Tallahassee try Hotel Duval when you are in Tallahassee Florida. It's worth it!

I had to travel for business and our agency recommended this hotel. I was pleasently surprised! I went to FSU and always remembered the cheap highway hotel/motels. At this hotel I had I remind myself I was down the street from my college bar Kens - this hotel is so far removed from the college scene.

Rooms reminded me of the W in DC - where the bathroom is literally open to the room, but easily private by closing the sliding glass doors. Comfy bed, flat screen TV - what more can you ask for when traveling for business?

We enjoyed the lounge at the top of hotel with a cool patio overlooking "the city". They had live music which was great - the scene was a bit strange though. Not the business traveler or local yuppie crowd I expected - more old and sloppy drunk..although it was kind of empty for a Thursday night.

My only complaint was room service in the morning. I request a parfait and coffee at 7:45-8:00 and it came at 8:15 - with no coffee. I had to leave at 8:20 so it was a waste of $20.

Overall, I would recommend this hotel and plan to stay there when I come for games. And may I suggest the restaurant Cypress just down the street...yummy!

The room was gorgeous, and the front desk and bellman staff were very nice. The balers were,hmmm... Looking for a bigger tip. They were less than courteous. But the gentleman that helped with the bags, what a doll! Truly a sweetheart.
I cannotnsay how nice the room was, we were in 411, the red floor. Each floor has a color, and is scented.... Which was really neat. Being on the fourth floor we thought we were far enough away from the club on the 8th floor. Not even close. We did t get to sleep til after 3. People were loud in the hallway, and at the club. If it had rained that would have been great. The music and customers were incredibly loud... And this was not from the street level, which is what was suggested by the front desk at 2 am when I called to complain. I called a second time after 3am.... But there was nothing they could do.
It is really a shame that the stay was ruined by noise. I was unhappy to see that my concerns were not helped when I brought It to the front desk upon check out. I asked for the manager and was told she was not available. Not sure if in would stay again.

Remember when you were in high school and the cool kids were cool because they were rude to the nerds? Well that's the feeling I got last week upon checking in at the Hotel Duval. I'm a middle aged business traveler who logged about 80 nights on the road in 2011 for work and 20 more for fun, so I'm used to all types of traveling adventures. I've been upgraded, downgraded and walked to other properties, but I've never been left stranded in the lobby by a 25 year old desk clerk who would rather chat with the bellman and the cute college co-eds behind me in line...until this week.

Maybe it's because Tallahassee is a college town trying to be hip instead of a state capitol with a legislature in session, but leaving a Platinum Marriott member whose arrival date didn't match the reservation on file with only a "sorry, M'am...next in line" just won't cut it for this single business traveler. When I pleaded for assistance in finding another reservation at a Marriott Courtyard down the road, I was told that the Hotel Duval was an Autograph Property and not a Marriott. Silly me, I had booked the reservation on the Marriott website, just like I do each week. Who'd know that Autographs, like the cool kids in highschool can do what they want.

So there I was 8:00 PM, alone in Tallahassee and no place to land for the night. Fortunately I found shelter at the Aloft across the street at twice the price of my Marriott, oops I mean Autograph, rate.

Yes, the mix up in the reservation was mine, but how a property takes care of its own in times of peril is critical. What I came to learn this week is that brand loyalty is overrated. Customer service at the Hotel Duval is dead. It could be a lack of training of its staff, or perhaps the trendy lobby and overpriced Shula's restaurant onsite has caused the staff to think that they can stray from courtesy and service for the average business traveler.