The hotel has a very nice lobby with wireless internet...and that's where the "nice" ends.
We called over 2 weeks in advance and booked a room telling them clearly what we wanted (coffee maker, fridge, microwave, 2 beds, non-smoking). I was a new student at FSU so my parents and I thought we'd stay here for a few days while searching for an apartment in Tallahassee before classes began.
When we arrived at the hotel and received our keys, the room they gave us was completely incorrect from what we had requested (and were told we would be receiving). After waiting 20 minutes we were finally given the room we wanted (which had been available the entire time).
Upon entering the room we were hit with a musty odor. The room was dusty with all sorts of stains on the carpets. The bathroom was not properly cleaned and didn't even have toilet paper. There were cobwebs in all the corners of the room and there were even personal belongings of previous guests under the bed. There was no wireless internet access (or even wired access) in the room despite the hotel advertising it as a feature.
The hotel parking lot and the other guests are quite noisy and often there were people of "dubious reputation" coming and going into various rooms once the sun went down.
On our 2nd night the hot water was shut down and didn't come back for 2 more days. We wound up microwaving water and filling the ice bucket with it to attempt to get clean each day. Each time we asked the front desk about the water, we were told "just a few more hours."
Overall the staff was rude and unprofessional. They were always on their cell phones making personal calls, even when a guest was at the front desk. Many of them are students (FSU, FAMU, TCC) working part-time and really don't know much about running a hotel. When a problem arose (which was quite frequent) they were slow to respond and rude to the guests.
i have stayed at numerous hotels in the same price range and received much nicer service and better rooms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC