My sister and I stayed at the Holiday Inn in Ruskin, it was a pretty good experience, but we did have a few problems. The first day/night was good, although our toilet stopped up, and continued to stop up during our stay. The first day breakfast was awesome, the second day there was nothing hot to eat, there had been bacon and eggs, but both were empty and this was around 8:20am, so it was no where near the time to close the breakfast. At one of the tables, there were 4 women, that appeared to be the employees of hotel, with plates full of bacon. There was also no place to sit. Other than that the place was very clean and well maintained. The staff was helpful and very polite. I would recommend this hotel to everyone, but please fix the plumbing situation, and make sure you fill up the hot food when it is empty.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2010
Thank you for your comments. A review of your stay was conducted and indeed, the hotel had a plumbing issue that was due to a county main line breaking. It was repaired, but unfortunately did affect our guest's use of of their toilets. I also must apologize for the breakfast issue which has been addressed and corrected. We strive for our guests to enjoy their stay and be very happy with the services we offer. When a guest does bring to our attention any issue that needs improvement, it only improves this goal. Thank you for your comments and we look forward to serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC