This is a very nice updated hotel. We stayed there on the way to Disney and needed a hotel right off the interstate. I read reviews from Tripadvisor before booking a room. I think it was a little pricey but we had a good experience and would stay there again. I really liked the Bistro. The food was very good. I had the oatmeal cobbler... yum!! However, I am accustomed to having a nice hot complimentary breakfast from Hampton Inn so it is disappointing to have to pay for breakfast, especially when the cost of the hotel is already steep.

This hotel exceeded my expectations. Staff was very helpful and pleasant. Room was VERY clean and smelled fresh! Updated decor. Bed was very comfortable, bathroom was spotless. Very close to the airport - took us 10 minutes to get there.

I tend to always book Marriott hotels because from hotel to hotel, they are pretty consistent. I know what to expect. I also have come to expect good service. They've only failed me in the customer service department twice and this hotel was the second instance. As usual, the room was comfortable and well appointed. It looked almost new. Nice comfy bed with fresh smelling linen. A mini office area with a sofa bed, desk, a mini-fridge and microwave. We were only here for one night but after a long day of driving, we were happy to have some comfortable surroundings and got a great night sleep as usual. It seems that they only have one person staffing the customer service desk and he spends more time in the office behind the front desk than he does at the front desk. The same person that checked us in the night before was there the next morning when we left for breakfast. He was pleasant but had none of the friendliness that I've come to expect when I arrive. He checked us in, swiped my credit card, handed us our keys and explained how to get to our room. That was it. No recommendations about places to eat in the area or letting us know when the restaurant was open. Luckily, there was a Papa John's ad on our room cards. They had a large information screen on the wall near the elevator but that does not replace a human being courteous and perhaps inquiring about your day, what info you might need, or where you're headed and offering suggestions about the local area.

The next morning, we saw him briefly at the desk. We came back from breakfast wanting to know what time check out was since no one told us and it was not in the little book they leave in the room. No one was at the desk. I stood there for a few minutes and a maid finally walked by so I asked her. Still no sign of the front desk staff though. They left a copy of the bill in our door as is typical nowadays but I still stop by the front desk to drop off the room cards. Still no sign of the front desk staff. This time, an employee in the restaurant directly in front of it, sent me on my way with a friendly goodbye. Maybe I'm one of the few people left who think that the human element is a big part of customer service. The front desk is a customer's first and biggest impression of a hotel. I'm not sure we would book this hotel again simply because the front desk staff was virtually nonexistent and when he was there, you get bare minimum service.

Have had very good experiences at other Courtyard properties, this one was not up to par. Had a king with sofabed and the room was so narrow that two people had difficulty walking around. The bedding was older and in need of replacement. This property does have an indoor pool, which is great in cooler weather. The onsite Bistro is good but overpriced. Staff of hotel were helpful.