I have now stayed at this property continuously since October 2010 to the present (August 2009) alomst once per month, and often every week for nearly 6 months. I cannot say enough how wonderful, welcoming, warm and caring the staff is. Even when I had not been back for two months, upon my arrival, the front desk staff, the restaurant staff, the managers and the housekeeping staff all remembered me, what I did for a living, and what I liked. I have to say, I have been totally spoiled by this property. They are relatively new (2 years old I think) and the property is EXTREMELY well maintained. There is a fitness center (not too bad) a pool and a hot tub. Rooms are spotless, fresh and roomy. They have Hansgrohe shower heads and granite countertops everywhere - even in the non-suite rooms with a little banquette area with a fridge, coffee make and microwave oven. The beds are the elect comfort style so no problem finding a comfortable setting either. Lots of dining choices nearby too, but to be honest, their in-house cook is very good - this is perhaps some of the best hotel food I've had from a property in this category anywhere. They have this wicked orange butter with in-house made soft rolls that I have to make myself stay away from they'er so yummy. This property even has a mini conference center. Their Sunday Brunch is EXCELLENT and have live music. They also have a free shuttle to any place you want to go nearby and free high-speed wireless internet service (or wired if you prefer). I've stayed at the Homewood Suites nearby once because they were sold out, and when I did, I was kind of homesick! You will not be disappointed with this property!!
Room Tip: The best rooms are on the upper floors, in the northeast side of the building. These rooms overlook...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 August 2011
Dear Traveler,
Thank you for reviewing our property on Trip Advisor! We know exactly who you are and are looking forward to your return visit. We appreciate your loyalty to our hotel and the Hilton Family of Hotels! We thank you for your business and it's always a pleasure to have you at our HGI!
It is our #1 goal to provide outstanding customer service and there is nothing better, than to hear, that we live up to our promise!
Our Executive Chef and kitchen staff thank you for the compliments and are happy to hear that you enjoy our homemade speciality items. The orange butter is one of our guest favorites!
We are looking forward to seeing you again soon - we are your "home away from home"!
Thank you,
HGI Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC