We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

BEST WESTERN Palm Coast: Traveller Reviews

2.5 of 5
5 Kingswood Drive, Palm Coast, FL 32137
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN Palm Coast
Ranked #12 of 12 hotels in Palm Coast
3.0 of 5 stars 31 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

31 reviews from our community

    Trip type
Traveller rating
    14
    6
    3
    4
    4
Date Rating
Troy, Missouri
1 review
1 helpful vote 1 helpful vote
“Excellant Employee”
4 of 5 stars Reviewed 11 November 2010
1
person found this review helpful

I travel often and always stay at Best Westerns due to the fact the rooms are always clean and neat and the location. The first night I stayed here I had some problems and the next morning I spoke with Malinda Buchanan your general manager she went out of her way to make us very happy she change our room and location which turn out great matter of fact we now decided to stay longer We are a very crabby couple and hard to get along with she made us feel very welcome not only with our room but everything in gereral, This is the first time out of all my stays at any Best Western That I felt I needed to let the company know about an outstanding employee. She really seem to care which is rear now adays. Oh and by the way she never told me she was the gereral manager until I asked.

  • Stayed November 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lorio51958 about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
16 December 2010
Let me start by thanking you for your feedback regarding your recent stay at our property.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

Again, thanks for taking the time and have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Anglia
Senior Contributor
33 reviews 33 reviews
Reviews in 26 cities Reviews in 26 cities
8 helpful votes 8 helpful votes
“Outdated, dull and dingy”
1 of 5 stars Reviewed 17 October 2010

Easy access from the interstate and the surroundings were very nice. The rooms were old-fashioned and in need of a major update. Breakfast was fine except never any HOT water for tea. The BIG complaint was a guest was a driver of a large refrigerated truck which was parked in 7 spaces in the ca-park, just outside the bedrooms. The refrigeration unit ran from arrival at 8pm to departure at 7am and was VERY noisy. When we complained the response was the driver stay every week and nobody else has complained so tough.

  • Stayed October 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask warboys about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
28 October 2010
Dear Valued Guest,
Thank you for taking the time out to share your opinions with us. I apologize for any inconvienice you may have experinced during your stay here. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Feedback such as yours assists us in improving our service and property on a daily basis. In addition please know that your comments and issues will be addressed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Palm Coast hotels

Fairfield Inn and Suites Palm Coast
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1380870?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn and Suites
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1056272?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Cinnamon Beach at Ocean Hammock Beach Resort
5 of 5 stars
Show Prices ABS:HotelCheckRates-d85537?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Lodge at Hammock Beach
4 of 5 stars
Show Prices ABS:HotelCheckRates-d269491?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Harbor Club
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d275385?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Naples, Florida
1 review
2 helpful votes 2 helpful votes
“It's all good but for the mold.”
4 of 5 stars Reviewed 11 September 2010
2
people found this review helpful

I was over the moon about this hotel. The beds are comfortable, there's a fridge, microwave and free wireless internet, and it was only $60 on a Saturday night. It was perfect. Then I went to take a shower and saw there was black mold all around the tub and even on the ceiling. Not cool, guys. That stuff isn't hard to clean up. All you need is some bleach and a scrub brush.

  • Stayed September 2010, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask outpostroad19 about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Traveler1Tampa, Manager at BEST WESTERN Palm Coast, responded to this review
15 September 2010
We appreciate you taking the time to post a review and apologize for the inconvenience of having mold in the shower. Room cleanliness is something we take very seriously here at the Best Western Palm Coast and there is simply no excuse for the mold. This issue will be addressed with the appropriate members of management and resolved immediately. It seems other than that you were pleased with your stay and we would like the opportunity to invite you back the next time travel plans bring you to Palm Coast.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UP, Michigan
Senior Contributor
38 reviews 38 reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
“Decent, clean, reasonable value”
4 of 5 stars Reviewed 27 June 2010

BW in Palm Coast is an older facility, but well maintained. The room was clean and relatively spacious, and the pool was decent. Breakfast was adequate. Staff present when we checked in was friendly, but housekeeping had missed a room, so she was running between cleaning a room and working the front desk. Still, she was very pleasant and helpful. While we have stayed in better BWs, we would not hesitate to return.

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Happyrocker about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
28 October 2010
Thank you for taking the time to provide feedback regarding your stay. I am pleased to hear you found our staff friendly and the hotel meet your expectations. We apologize for the irritation and inconvenience which may have been caused due too my staff not being at the desk. I have been working diligently with my team to ensure this matter is corrected and will not happen again. Please accept our apology and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jackson,ms
1 review
“one of the best trips ever!”
5 of 5 stars Reviewed 13 April 2010

I love this hotel it was so clean and nice. Prices were reasonable! 60 bucks for double beds on a Saturday! The manager was so helpful. We were trying to find things to do so he gave us a list of them. I would recommed this hotel to anyone for a wonderful stay. Oh it was really close to shopping and interstate!

  • Stayed April 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tricey601 about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN Palm Coast also viewed

Hilton Garden Inn Palm Coast
4.5 of 5 stars 65 Reviews
Palm Coast, FL
Show Prices ABS:HotelCheckRates-d1200145?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Days Inn Palm Coast
4 of 5 stars 38 Reviews
Palm Coast, FL
Show Prices ABS:HotelCheckRates-d1905165?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hammock Beach Resort
4.5 of 5 stars 330 Reviews
Palm Coast, FL
Show Prices ABS:HotelCheckRates-d294736?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 12 hotels in Palm Coast, ranked by popularity »

Been to BEST WESTERN Palm Coast? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Palm Coast

  • Hampton Inn Palm Coast
  • Palm Coast Best Western
Address: 5 Kingswood Drive, Palm Coast, FL 32137
Price range (per night):* 68 AUD - 170 AUD

Owners: What's your side of the story?

If you own or manage BEST WESTERN Palm Coast, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Palm Coast
Show the lowest price for this hotel (from our partners)
Show Prices