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BEST WESTERN Palm Coast: Traveller Reviews

2.5 of 5
5 Kingswood Drive, Palm Coast, FL 32137
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BEST WESTERN Palm Coast
Ranked #12 of 12 hotels in Palm Coast
3.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    14
    6
    3
    4
    4
Date Rating
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Okay Stay”
3 of 5 stars Reviewed 22 August 2011

The property was clean, but the staff was not overly friendly. Good parking, easy access to highways and restaurants nearby. The water had a disconcerting yellow tint, which the staff only offered to change rooms. We only stayed two nights, and had already unpacked. Just used water elsewhere, since we had family in the area. Good hotel for dogs.

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  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Erica1018 about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
30 March 2012
Dear Valued Guest,
Thank you for taking the time out to share your opinions with us. I apologize for any inconvienice you may have experinced during your stay here. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Feedback such as yours assists us in improving our service and property on a daily basis. In addition please know that your comments and issues have been addressed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Hidden Gem of Palm Coast”
5 of 5 stars Reviewed 17 May 2011

Very nice hotel, I loved everything about it, staff was excellent, and never had a breakfast like this before. I signed up to be rewards members so i will be staying at best western more often. Thanks guys! keep up the good work.

  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Solara78 about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
20 May 2011
Dear Guest,
Let me start by thanking you for your feedback regarding your recent stay at our property. We are glad that you enjoyed your stay here with us. Hopefully next time you are in Palm Coast, you choose to stay at our hotel.
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NB Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“just ok”
3 of 5 stars Reviewed 20 March 2011
1
person found this review helpful

on our way to Siesta Keys, coming from Canada, we spent a night at this hotel,

It was during the bike fest, so lots of noices, but we were expecting it, and we are no biker

good location hotel, near the 1-95

room not as clean as other BW
continental breakfast was good with lots of choices, and don,t forget it is free

coffee was good

  • Stayed March 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Lily055 about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
25 March 2011
Dear Guest,
Thank you for taking the time to post your comment about your recent experience at the BEST WESTERN Palm Coast. It saddens me to read that we fell short. I can assure you that we strive to maintain and excel in our standards. Feedback such as yours assists us in improving our service and property on a daily basis. I am glad you enjoyed the complimentary breakfast and coffee. In addition please know that your comments and issues will be addressed.
Again, thanks for taking the time and have a great day!
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Troy, Missouri
1 review
1 helpful vote 1 helpful vote
“Excellant Employee”
4 of 5 stars Reviewed 11 November 2010
1
person found this review helpful

I travel often and always stay at Best Westerns due to the fact the rooms are always clean and neat and the location. The first night I stayed here I had some problems and the next morning I spoke with Malinda Buchanan your general manager she went out of her way to make us very happy she change our room and location which turn out great matter of fact we now decided to stay longer We are a very crabby couple and hard to get along with she made us feel very welcome not only with our room but everything in gereral, This is the first time out of all my stays at any Best Western That I felt I needed to let the company know about an outstanding employee. She really seem to care which is rear now adays. Oh and by the way she never told me she was the gereral manager until I asked.

  • Stayed November 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lorio51958 about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
16 December 2010
Let me start by thanking you for your feedback regarding your recent stay at our property.

Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.

Again, thanks for taking the time and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Anglia
Senior Contributor
33 reviews 33 reviews
Reviews in 26 cities Reviews in 26 cities
8 helpful votes 8 helpful votes
“Outdated, dull and dingy”
1 of 5 stars Reviewed 17 October 2010

Easy access from the interstate and the surroundings were very nice. The rooms were old-fashioned and in need of a major update. Breakfast was fine except never any HOT water for tea. The BIG complaint was a guest was a driver of a large refrigerated truck which was parked in 7 spaces in the ca-park, just outside the bedrooms. The refrigeration unit ran from arrival at 8pm to departure at 7am and was VERY noisy. When we complained the response was the driver stay every week and nobody else has complained so tough.

  • Stayed October 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask warboys about BEST WESTERN Palm Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malinda Buchanan, General Manager at BEST WESTERN Palm Coast, responded to this review
28 October 2010
Dear Valued Guest,
Thank you for taking the time out to share your opinions with us. I apologize for any inconvienice you may have experinced during your stay here. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Feedback such as yours assists us in improving our service and property on a daily basis. In addition please know that your comments and issues will be addressed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Palm Coast

  • Hampton Inn Palm Coast
  • Palm Coast Best Western
Address: 5 Kingswood Drive, Palm Coast, FL 32137
Price range (per night):* 68 AUD - 170 AUD

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BEST WESTERN Palm Coast
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