I was very impressed after staying at the Super 8 Ormond Beach. Check in was fast and efficient. The room was very nice, comfortable beds, clean rooms, lovely hot shower. Complimentary hot coffee and tea (a nice change for a tea drinker). Good breakfast, good selection of sweet and non-sweet options (again a nice change, too many breakfasts and just sugary junk food), it was nice to have bagel or English muffin. The staff were a real highlight. All the staff we met were absolutely lovely, courteous and accommodating. Especially after locking my keys in my car, check out was at 11am, was told we could keep the room until we could get into our car (while waiting for AAA) - no problem at all, especially considering they didn't come until around 12.30pm (A special thanks to Sandy for all her help during this time - she was a real star - offering to phone whoever we needed to get out - even offering her own cell phone for us to phone our car rental company in San Francisco to advise them of the problem. She definitely went above and beyond the call of duty to help us through this situation. A very special thank you Sandy. In summing up, it was a very very nice stay, with lovely staff and comfortable rooms - very happy!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
5 January 2012
Dear 1006Bella1006,
Thank you for your review of our Super 8 and our team member Sandy. We were happy to help! You traveled such a long way to visit our wonderful state. We understand how frustrating it was to have it interrupted by your vehicle dilema, especially on New Years Eve. I will be sure to let Sandy know how much your appreciated her kindness and her special brand of customer service. We are happy that you found your way home safely. Thank you once again for your lovely review and Happy Travels, Deborah Bailey, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC