I looked at all of the hotels on line that were walking distance to Downtown Disney. Sometimes the pictures on the internet do not represent the rooms, and I did not feel comfortable making the reservations in advance due to the charges if I was not happy with the room. In fact, I would look at the pictures of the rooms at some of the hotels in that location and then call and ask about some of the amedies in the room and I was told some of the rooms were not the same as the pictures. I narrowed my choices down to two hotels and decided just to go in when we arrived in Orlando and ask if a room was available and to see the room before making a reservation. We stopped at two of the hotels when we arrived and the rooms at the first hotel was awful. It was not updated and it looked dirty. However, when we arrived at the Holiday Inn, we spoke to Chrystell at the desk and she gave us a great rate of $114.00 for a room for four nights with a balcony (great view of Downtown Disney) and the pool. Our room was updated and very large and so, so clean. The staff, (Chrystell and Ernie) were so friendly and did everything they could to make us happy during our stay. We were very pleased and would stay at this hotel again and again when we visit Orlando.
Room Tip: Get a room with a view of the pool on the eight floor or higher so you can see the fireworks from Ma...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 February 2012
Dear Cinnamongirl2,
We would first like to thank you for your glowing review of our hotel!
We are so glad that we passed your bath tub check, as we strive to make sure not only our bathrooms but rooms are spotless for you.
It was exciting to hear that you like our pool, with the zero entry we feel it makes it perfect for young children! Having the Disney store on property is great as you can buy your tickets here and avoid the lines at the ticket center at the parks.
We were sorry to hear that your husband was doing mostly work while you were! We hope you’ll get a chance to come back soon where he will be work free and able to have as much fun as you and your kids had!
Please feel free to contact me directly or any of our Management Staff for any future requests or inquires.
We hope to see you again soon!!!
Sincerely,
Angela Knapper
Guest Service Supervisor
Holiday Inn in the Walt Disney World® Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC