If you are accustomed to staying at better than average to above average hotels, this place is not for you. First annoying issue is that they want you to attend their morning Hilton meeting breakfast so that they can explain to you about the Hilton programs and to make sure you are getting the most out of your visit ( i mentioned time share, but they said no). We politely declined and said that we were not interested. That did not matter they still continued to push for us to make an appointment and attend to breakfast, multiple peopled called us and said that we needed to pick up our gift and attend the meeting. They even called my room the next day at 8:30am in the morning waking my wife and my self up to discuss booking our morning Hilton morning breakfast, so what is it about' no I am not interested' that you do not understand..... So much for a vacation of rest and relaxation. They also gave us our first room which over looked a busy road with buses and cars, even though we asked for a quite room off the road???
In addition, they tend to not clean the room during the day and will clean it between 5:00pm and 8:00pm at night, not acceptable, I was out of my room all day and returned to find my room still not cleaned at 5:30pm, TERRIBLE and UNACCEPTABLE...I have never had this happenat any of my numerous stays at any other Hilton, but I guess this one is different. I'm a Hilton honors member and have been one for over 15 years and I am now going to be looking for another hotel in which to book my business and pleasure stays.
Disappointing..
Steve C.
- Hilton Grand Vacations Club Orlando
- Hilton Orlando
- Hilton Grand Vacations Club International Drive
- Hilton Grand Vacation Club Orlando
- Orlando Hilton
- Hilton Grand Vacation Club International Drive
- Hilton International Drive
- Hilton Grand Vacations Club
