My wife and I stayed at this property for two nights (Jan. 26 and Jan. 27). We had a late flight into Orlando, and planned to get up early to go to The Magic Kingdom. When we arrived, check in was very easy. The parking is gated, and accessed either through using your room key card, or through the front gate, where security has to grant you access. When we checked in, Phil, the front desk agent was pleasant, and knowledgeable. He explained all of the amenities of the property, confirmed my special requests were taken care of, and directed me to the bellman who got us a shuttle to our building, Building #6 - Highly recommend this building. We had a 1 King Bed Suite. Mini fridge, microwave, sink. More than we truly needed for our short stay. The room was clean, the bed was comfortable. Large flat screen television, Large comfy chair, as well as a small table with two chairs, perfect for a small meal if you choose to eat in the room. There was also a decent sized screened in balcony with a plastic table and two chairs. The balcony on our room looked out onto the lake, as opposed to a room that might look out upon the Outlet Mall or parking lot. The room was very quiet.
The only issue that I will bring up is with parking. They have a main parking lot by the main lobby and building. There is also parking that goes around by each of the buildings (1-7), however there is only parking near the individual buildings for about 85% of guests if the property is fully booked, as it was when we stayed. The hotel does offer a shuttle to the main parking lot, however they have 2 different types of shuttles, and it seems to be luck of the draw. One is a 15 passenger van, the other is a 6 passenger golf cart. If it is raining, and they send the golf cart, prepare to be wet.
Hector, our shuttle driver was very nice, and did the best job he possibly could to dry the seats on the golf cart shuttle.
There is one outlet mall that you can access directly via your keycard and a shortcut through the parking lot. This is a good feature if you get back from theme parks early and want to do a little shopping. The overall area is very nice, completely safe, and fun for couples or family's alike. We did not use any of the amenities (pool, game room...), so I cannot comment on them.
If traveling to Orlando again, I would definitely consider staying here again!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC