When we checked in for our 2-bedroom suite with a king, 2 queens, and a sofabed, we were informed that they also had 2-bedroom suites with 4 queens and a sofabed (strangely not mentioned on the website). This worked even better for our group of 7. We checked in on a Thursday and found another nice surprise, a Manager's special hospitality evening with free hot dogs, hamburgers, potato chips, salad, and beverages. Then each of our 4 mornings the Inn provided a sumptuous breakfast buffet with an amazing variety. The suite was clean and very comfortable, the A/C worked well and quietly, the wi-fi and TVs were fine in our room, the front desk was very helpful including a wake-up call right on time our last morning, and our grandkids enjoyed the pool.. However, we were disappointed to learn before we came of the limited shuttle service to Disney World, so we felt we needed a rental car for conveniently getting there. We requested no service in our suite for the 4 days and were happy to be left alone.
Now for the minor problems which I wouldn't have expected at an expensive Marriott hotel. The clock was missing some numbers. The toilet seat wouldn't stay up when I was urinating without my holding it. The frig was quite noisy. The sheets in the closet were king size for the double-sized sofabed. The kitchen supplies were quite skimpy for 7 people--4 plates, 4mugs, 3 small bowls, 2 glasses, 3 spoons, no serving spoons, no detergent for the sink or dishwasher. One second floor dryer was out of order. The signs outside the 3rd and 4th floor laundries were missing as was the sign explaining the cycle times in the 3rd floor laundry. The middle stairs had no signs marking them on the 2nd-5th floors.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thank youso much for your recent visit to the Residence Inn LBV and taking the opportunity to provide our company with the gift of feedback. Your comments have been shared with the Managing staff in an effort of improvement. Please consider visiting us once again during your next trip to Florida hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC