Have stayed in this hotel before about 6 years ago so used it for the beginning and end of a road trip. First night good - check in great - room on top floor quiet.
return visit - check in chaotic - first a very pedantic Tanya refused to let us book in until 4pm - front of house was rude i.e. answering phones in mid conversation with you. Tanya was a gum chewer! When we got our room found it was not ready as the paint was still wet and the door could not be closed. Our replacement room was near the lift and ice machine so a bit noisy. In common with other reviewers we found none of the sleep number beds actually work. Otherwise rooms are very good. Hotel restaurant is not used much at all so we used facilities elsewhere. Location in I drive is very good you are in walking distance to a lot of good bars and eateries. If they improve reception would consider staying again.
