Date of Stay: Friday, February 3, 2011
Length of Stay: 1 Night
In a nutshell, this is a truly AMAZING Hyatt in Orlando, Florida, just down the road from Walt Disney World and all the other Orlando theme parks -- nothing but the best in customer service, and a truly beautiful property!
Now, for my detailed review:
First, I must say that this review builds upon prior two review of this property -- for further information and some more details on this property, please see my prior review:
-February 2011, entitled: “A truly AMAZING 4th of July Weekend!” (posted July 6, 2010)
My wife and I always love staying at this Hyatt property when we are in the Disney area, as it is often less expensive than the Disney Resorts, and it has far better pools and customer service! If you are headed to Disney World, this property is in the perfect location and should not be missed!
Upon arrival, check-in was extremely quick and easy.
We we met by the valet, who quickly took our car and assisted with our bags. A quick word on parking -- if you have not stayed at this property in a while, be aware that parking is now an additional cost, but, that takes this property in line with all others in the area, so that is to be expected. And, the cost is quite reasonable, with self-parking at $11 per day, or Valet at $23 per day. The Valet Service is so quick and efficient, I highly recommend spending the extra money for the Valet.
Upon entry into the beautiful lobby, we were immediately greeted by another staff member by name, and directed to the front desk. This property truly excels at customer service -- from the moment you pull through the front guard gate, you are always greeted by name, as the valet and the front desk staff appears to be radio'ed ahead with your name and to expect you. The main lobby continues to amaze, as the property continues to change the lighting and the current blue lighting scene is absolutely beautiful!
At the front desk, we were again greeting by name, and check-in was extremely quick and pleasant. We were greeted by name, and we were each given a glass of excellent champagne. The agent told us that we were in a beautiful Lake View Junior Suite, as we had used a Diamond Upgrade Certificate. Having stayed in basically every room class, I was truly excited to see a Suite -- and, let me tell you, if you are coming in for a longer stay, definitely splurge for a Suite, as the Suites at this property are excellent!
After our quick and efficient check-in experience, we hopped onto the elevator and quickly traveled up to our Suite on the 12th Floor. We were in Room 1207, a "Junior Suite" with a Lake View. The room was perfect for us! You walk in and enter into a Parlor area with a half-kitchen area. To the right is the kitchen, with a wet-bar, ample cabinet space for entertaining, and a wine chiller. Then, as you proceed in, you enter the parlor seating area which has an extremely comfortable couch and chair. The parlor also has a large flat-screen HD-television with a DVD player and a surround sound system. On either side of the television unit is a set of sliding doors that lead into the bedroom area. The bedroom is a very nice sized room, with an excellent King Size Hyatt Grand Bed, along with another HD-television. Then, if you continue into the room and to the right, you enter the bathroom area, equipped with excellent upgraded bath amenities and a large shower/tub. Finally, both the parlor and the bedroom have large balconies with truly excellent views of the Lake. All-in-all, a truly wonderful suite -- again, fully worth spending the extra money!
Our main goal of the weekend was to have a fun pool day, and this property always allows for that. The pool has recently undergone an extremely pricey renovation, and it looks AMAZING! The pool now has ample plush double loungers, each with a push-button for poolside service. Also, large shade umbrellas have been installed for those who wish to have shade; these new additions provide for ample shade for those who want it, as well as plenty of open spaces to take in the beautiful Florida sun. The pools here are truly amazing, and some of the best in Central Florida -- if you just want a relaxing pool day, this is definitely the property for you!
In addition to all of that, do not forget the food -- this property offers truly excellent food!
First, for those staying in Regency Club Rooms, this is one of the nicest Hyatt Regency Clubs in the continental United States, offering beautiful views of all of the Disney Theme Parks -- including beautiful fireworks views! And, in addition to the amazing foods, the food offerings are top-notch for a Regency Club. In the morning, there is an ample Continental Selection, with a few hot items -- make sure to try the french toast! In the evening, there are also ample hot foot options. Definitely do not miss the Regency Club at this property.
Also, the pool-side food service is wonderful! Extremely quick and efficient service, strong and tasty pool-side drinks, and very well cooked food. I highly recommend the poolside hot dog for a quick and yummy poolside meal!
But, the best of the best is at this property when it comes to food -- whatever you do, do not miss Hemingway's! This is, by far, one of the best restaurants in the Disney area -- the food is EXCELLENT, and the service is to die for! I do not think that there is anything on this menu that is not truly tasty -- I highly recommend any of the fish items, as they are always extremely fresh and succulent!
All-in-all, the Hyatt Regency Grand Cypress is one of the nicest hotels in the Disney area, and I would highly recommend it over any Disney Resort! Make sure to stay at this property your next visit to Walt Disney World, the Orlando theme parks, or for just a relaxing pool day!
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