The only reason I give this hotel 4 out of 5 is because of the Customer Service. Every time I approached the desk, it always seemed like I was "bothering" the them. One time the girl stared at the computer screen and didn't even look up to ask me if she could help me. Overall the hotel was great. Carpet was a little dirty/stained. Breakfast was okay. Nothing spectacular. We ate biscuits and gravy and my son ate yogurt. We requested a pack and play - it was in the room upon arrival. Room was very spacious and beds were comfortable. Would stay here again if I was in the area.
- Homewood Suites Orlando
