The room was clean, despite it being a smoking/pet room. King bed was comfortable. Room service was great, even on New Year's Eve. Staff was phenomenal! My only complaint is the placement of the pet room...it was near the ice dispenser in the middle of the row of rooms, which meant every time my dog heard a guest going to get ice, she was on alert. But, it is the same at several southern Quality Inns. I think they should put pet rooms on the ends of the rows. Nevertheless, the stay was enjoyable and well worth the cost.

Halls & walkways were dirty, room was musty smelling with dirty carpet and worn-out bedding.

Despite the bad reviews I decided to stay at Quality Inn & Suites in New Port Richey because it was close to my brother's house whom I was visiting. Upon arrival the staff in the front desk was very friendly. The room was just perfect., it was clean, very comfortable and looked good. There were numerous stores and places to eat nearby. I'm glad I chose this hotel. Will definitely recommend it and stay here again.

Checked into first room which was not very clean and about 9 pm the first evening, the toilet stopped up. When I called front desk, I was offered a plunger. When I said I wanted a different room, I was told I would have to come to office to pick up a key for a new room and move myself (which I did) at 9:30 pm. Second room was better, although housekeeping was seriously lacking. No rooms here with interior entries. No ice machine on 2nd floor (you must walk down exterior hallway and down stairs to back of hotel on first floor to get ice). Rather scary outside after dark, especially if you are travelling alone (as a single female) which I was. Front desk staff was VERY nice, but not sure that outweighs all the other problems. Location is very convenient and this may be the best place in the area, but not sure I would stay here again (might drive further to get better accomodations).