I loved it - if to be short:) They try to meet and exceed guests expectations. Starting from their e-mail prior you visit - they check your arrival time and ask for any special requirements..it's a nice touch! Breakfast is included, upon arrival you get complimentary drink and have a smooth check-in at 39 floor if I'm not mistaking. The room is wonderful and full of gadgets which I really love. The view is outstanding and no questions or concerns at all! If you are not looking for a beach hotel this one would be a great choice!

This hotel is all about its "cool" factor, from the decor to the electronics. So smart of Marriott to pursue this niche boutique market, and launching a hotel in Miami was brilliant. You definitely do NOT feel like you are in a Marriott once you leave the lobby (the hotel is the top several floors of the JW Marriott on Biscayne Boulevard). It was exceptionally clean, which is no small feat with all the glass and stainless steel in the bathroom, and the basics as well as the other amenities were top notch. It can be a bit complicated to operate all of the technology - the alarm clock also turns off the t.v., which lives embedded into a wall until you invite it out with the touch of a button. The gym and other recreational options are also high end. We ordered room service on the hotel-provided iPad and were also able to use the iPad - which had a nice application installed that allowed us to easily request a taxi, call for our car, check in for flights, learn about local attractions, shopping, nightlife, restaurants, etc. The food was not exceptional as it almost seemed like the menu tries too hard to be avant garde, but it was fine and the welcome glass of champagne (one of many choices of welcome "snacks") was very nice. It is pricey but we used Marriott points to stay there - now that we know what we will "get", we are very likely to return. It is not near South Beach and is not a "beach" experience. It is a destination in itself and a perfect place to stay if you are just looking to take in Miami for a few days.

You won't know how, but that's ok, you won't care. What a great splurge...they upgraded me to a suite and it was just amazing. Nice brunch in the morning...turn down service where they turn on the radio and lights for your return, and they even re-cleaned the room from my shower. Two huge TVs that automatically swivel on their stand, use of an Ipad, nice pool on 19th floor with great view...what a treat.

This was a first class hotel with fantastic Miami views. Hotel staff was very polite but a little slow to respond to room service. Not cheap, but a great experience. The electronics are fabulous! And check out the bathroom sink.