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Courtyard by Marriott Miami at Dolphin Mall: Traveller Reviews

3.0 of 5
11275 Northwest 12th Street, Miami, FL 33172
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Courtyard by Marriott Miami at Dolphin Mall
Ranked #20 of 129 hotels in Miami
4.5 of 5 stars 129 Reviews
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129 reviews from our community

What travellers say about this hotel
  • Parking lot(9)
  • Very clean(5)
  • Shuttle service(3)
Traveller rating
    59
    56
    10
    2
    2
Only show reviews for Family (38) | Couples (43) | Business (24)
Date Rating
rugby
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent assistance for wheelchair customer”
4 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

We had used this hotel before and chose to use it again for both pre and post cruise stays due to its proximity to the Dolphin Mall with its shops and restaurants. Often the cruise companies book you into more luxury hotels which are lovely but do not have shops and restaurants nearby and as you usually do not have a car for such a short stay we find this hotel is a much better option.
My husband uses a wheelchair as he cannot walk any distance and nothing was too much trouble for the reception staff to make his stay as easy and pleasant as possible. They gave us a disabled room and made sure that it was as near as possible to the lifts. Crystal in particular offered to take us and collect us from the mall in the hotel shuttle so I had less distance to push the wheelchair which was a great help. They stored the luggage for us when we had to check out a couple of hours before leaving for the port and the airport and prebooked a suitable taxi vehicle for us which could take us, the luggage and the wheelchair which was greatly appreciated. On returning after the cruise we were very pleasantly surprised to find that we could check into the room early.
The free screens in reception were great as we could check in on-line for our flight and I found that when I explained to the teenagers who were using them that all I needed to do was to check in they offered to come off line for a few minutes for me which was appreciated.
The rooms are large, clean and comfortable and although there can be some airport noise it did not bother us at all. We appreciated the free coffee on offer in reception and once when it had run out the reception staff brought us cups of coffee from the kitchen.
We find that the breakfasts are fine and the waiting staff pleasant and helpful.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask loiterer about Courtyard by Marriott Miami at Dolphin Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overland Park, Kansas
Contributor
14 reviews 14 reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Good courtyard hotel overall”
4 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

The rooms were comfortable and I appreciated the microwave and the fridge in the "balcony" rooms. (The non balcony rooms do not have a microwave or fridge). The beds were comfortable and a little bigger than a standard Marriott bed. There was a fair amount of noise (kids screaming up and down the hall) right around 10 pm but generally quiet. The staff didn't seem to care too much if there was noise though

Room Tip: I would take one of the balcony rooms with the microwave and fridge if you have a choice. They were...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask barttrips about Courtyard by Marriott Miami at Dolphin Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maracaibo, Venezuela
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“....a good choice...”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

....if you are trying to combine, comfort, location, and value. It is close enough to good shopping, great dining, the airport and highways. Rooms are big, clean, and the king bed is superb for a tired traveler. Strongly recommended...

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask brunello097 about Courtyard by Marriott Miami at Dolphin Mall
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Waldorf, Maryland
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
188 helpful votes 188 helpful votes
“Great choice.......”
5 of 5 stars Reviewed 5 January 2012

My husband, son 13 and I traveld to Miami a day ahead to board the Norwegian Epic. I picked this hotel because of it's close proximity to the Dolphin Outlet Mall. We arrived at the hotel at 8pm and were checked in immediately. The hotel is clean and inviting. Our room was beautiful! Very nice beds. Lots of room for the 3 of us. My son liked the pull out sofa. The bathroom makes you feel like you are in a spa with nice toiletries provided. The staff is very nice and friendly. We wallked across the parking lot to the PF Chang's and shopping. The Dolphin Mall is huge. My husband said we needed a day just to be able to see all of the mall. It was nicely decorated for the holidays. They even had a live band playing. http://www.shopdolphinmall.com/ If you are a fan of the discount chain Ross, you won't be disappointed with the one at the mall. It has a great selection. There are also other stores such as Coach, Versace, Sony for electronics. The hotel loby has two computers for you to use for free. The lobby also has a beautiful aquarium. We didn't eat there for breakfast as we ate at the mall since it was sooo convenient. Very nice pool with towels provided. Nice fitness room with updated equipment.The only downfall is that there is no shuttle available except within a 5 mile radius around the hotel. You don't need a shuttle to the mall as it is right across the parking lot. It cost us $60. to get to the port the next day and $30 from the airport which is a bit pricey for transportation. Overall, we still don't regret staying at this location. We'd like to go back and visit at another time and stay longer to enjoy the things we missed! Thanks and Happy New Year to all the staff!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mylesmom about Courtyard by Marriott Miami at Dolphin Mall
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St. John's, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Very Pleased”
4 of 5 stars Reviewed 3 January 2012

My mom, daughter and I stayed at this hotel for two nights in April 2011. We arrived at the hotel at approx. 10:30am after returning from a cruise, and given that our room was not yet ready, we were offered a larger room, normally reserved for those with mobility issues, at no extra cost. The room was clean and very spacious, with two queen size beds and a very large washroom. Front desk Staff were very friendly and willing to answer any question. Free internet service is available near the lobby. We did not eat in the restaurant, as we spent most of our time at the Dolphin Mall, which is a minute's walk from the hotel. The pool area, although rather small, was clean and a nice place to relax after a long day shopping, if you don't mind the aircraft constantly flying overhead. Despite this, I would recommend this hotel.

  • Stayed April 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Courtyard by Marriott Miami at Dolphin Mall

  • Courtyard Dolphin Mall
  • Miami Marriott
  • Miami Courtyard
Address: 11275 Northwest 12th Street, Miami, FL 33172
Price range (per night):* 162 AUD - 225 AUD

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