Let me first say, the grounds are lovely! Beautiful mature trees and foliage. We reserved main house, cute and cozy. Had all the amenities of home. It could have used a good hosing down, especially the front porch and windows, where dead bugs had accumulated. Found a few dead mosquitos in the bed. Check in was a nightmare - Diane would not let us check in at 1:00 when we arrived, unless we paid $10 per hour (she referred us to the web site for further information). So at 3:00 when we checked in, a temp was there and it took more than 45 minutes to check into two cottages. Even though one of our parties had provided all of the pertinent information to John, it was never relayed and had to be re-input into the computer by the temp helper. Upgrades to kitchen and baths were very nice. The place could use some TLC - clean the screens and cieling fans, possibly scrubbing down the moldy furniture on the dock. We used our beach towels to cover the chairs and found a plastic tablecloth in the dining room to cover the dirty table. Enjoyed feeding the squirrels and fishing from the dock. Overall a nice stay, but could have been better if the screens were cleaned and the dead bugs washed off the front windows and door.