Very clean hotel with nice amenities in the room. Bed had nice sheets and comforter, but could use a pillow top mattress like Hampton Inn has. Nice flat screen tv. Shower should have more pressure. Towels were of good quality. Pool and spa were nice and clean. Major negative was the breakfast. The eggs were not scrambled, but prepared patties that they heat up. They has little micro cubes of ham, which looked awful. Took them forever to replenish the potatoes. I was expecting so much more from the breakfast, but was terribly disappointed. The Hampton Inn is much better, but also more expensive. Other than the breakfast, a terrific place to stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 December 2011
We appreciate the good comments you have made in your review, one of the concern you express was having a pillow top mattress, In fact we do have brand new mattress form pad on every bed. Our beds are very good and majority of our guest tells us how well they slept. Our duvet and choice of pillow we offer are unique in this industry – particularly in Gainesville. We are very surprised about the experience you had with our Breakfast. We are extremely proud of the high quality products we offer in our breakfast. This is one of the most important amenities therefore we do not cut corners. In fact the varieties of food and various options available are far superior then the Hampton brand. Our guest satisfaction surveys and other travel websites rating shows our hotel constantly rated above many Hilton brands(including Hampton) in Gainesville. Our breakfast is very liked by our guest and is very highly spoken about on many trip advisor posting. It was unfortunate that it was less then desirable for you, anyway we appreciate your business and hopefully next time we can prove you wrong. We will serve you the best breakfast available, trust us. We hope you will try us again. Our breakfast hostess will go out of their way to make it right. All you have to do is ask for service and tell us during breakfast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC