I got sucked into purchasing a timeshare here, and it was a huge mistake! It's beautiful, they are pros at selling the dream, and the name lends them prestige, but once you buy into it they walk all over you. Have to buy into the splash club to even use the amenities, being an owner and paying dues every year isn't enough. I can't even let my daughter of legal age go play for a day; I personally have to go over and check her in! What a waste! We won't even go into how I was treated the one time I used the restaurant there. Wish they would help me sell the thing and be done with it.
Room Tip: Request pool side or ocean side
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 January 2012
We have over 9,000 owners who call the Resort their vacation home. We provide many different options to meet each family’s needs. Upon purchasing, owners are provided with materials that detail their Resort benefits. In order to be equitable to all, we must uphold the policies we have created. Once the initial Club program has expired, it is your decision whether to continue your membership or not; it is not mandatory. It is unfortunate that your ownership is not fitting into your vacation needs; we have owner service representatives available to assist you with discussing your owner usage options.
Launa Young
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC