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Quality Inn & Suites Wilmington: Traveller Reviews

4000 Concord Pike, Wilmington, DE 19803 (Formerly Holiday Inn)
Hotel amenities
Quality Inn & Suites Wilmington
Ranked #10 of 13 hotels in Wilmington
2.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    15
    6
    7
    10
    14
Date Rating
Washington DC
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Hotel in need of overhaul”
2 of 5 stars Reviewed 12 January 2012

The location and price were too good to pass up, but our room left much to be desired. We were greeted promptly and checked in early. The desk clerk even printed menus for us from local restaurants without being asked. The lobby area is pleasant and we enjoyed our complementary breakfast the following morning. The short-coming is the room. Our room seemed to have seen some hard use since the last remodeling/redecorating. And, we realized in the middle of the night that the heater fan only ran at one speed -- slow. The room got a bit chilly. The morning clerk filled in a work order, so maybe the fan is fixed by now.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ken_in_DC about Quality Inn & Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina
Senior Contributor
37 reviews 37 reviews
Reviews in 24 cities Reviews in 24 cities
6 helpful votes 6 helpful votes
“Dirty”
1 of 5 stars Reviewed 27 September 2011

The rooms are beyond dirty...they are nasty. Would love to be able to post photos of the floors and the AC duct. Wouldn't have stayed here, but late at night and everything was full.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travelingexpert about Quality Inn & Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Quick call Board of health...shut this place down”
1 of 5 stars Reviewed 26 August 2011

shut this trap down please...highlights..used underwear found when we pulled back sheets..food under sofa bed, crud all over bathroom doors, cornes of room..breakfast room nasty...bathromm in breakfast room had tub with dust balls hair and not cleaned in months..was afraid to even drink the coffee as water to make must have come from that nasty bathroom.. ( was a hotel room converted to a breakfast room..)Late arrival after 11 pm. Booked 2 queen suite with sofa bed. The ac was not working in the suite, front desk guy, did not believe us when we called. So i invited him up to see the big note left on the unit that it was OoO. Next room was musty, ac worked, covers had spots, I asked about it, he said they were clean, 'but its not like we are putting them on pour bodies'..went downhill from there. It was now after midnight so moved family in . Pulled out sofa bed..paper thin matress pathetic, under the sofa was food, utensils, dust balls..had not been cleaned in eons. Corners of room were filled with dust, bathroom doors had finger prints and footprints.. ansd the worse ever...pulled back sheets used underwear fell out..can u say run fast enough, I cancelled the rest of my stay, manager gave me 50% off a $115 room rate..was too sick in the stomach athte uncleanliness of the place to stay and ask for full refund..
breafast was so bad..3rd rate yougurt, waffle machine grease caked..ceilings and hallways all cracked..the only thin looking photo worthy was the pool which does lok like photos..the rooms, bathrooms, fron halways, everything elsse...Naaaasty..

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
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Ask M C about Quality Inn & Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
“Save Your Money!”
1 of 5 stars Reviewed 11 August 2011
1
person found this review helpful

We arrived late July 28th and check-in. The counter male person was more interested in watching TV then assisting us. He kept turning his back to watch TV. After 20 minutes we were finally check in. The room seemed nice initially but upon closer inspection the bedspreads were disgusting and not cleaned. Exhausted we went to bed. In morning went to bathroom and it was disgusting. It was not cleaned from previous person(s). We informed the morning manager and he said he would tell the housekeeper. What good does that do except help the next person. I would not recommend the hotel. It would be batter to spend the extra dollars at another hotel then stay here.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Catherine P about Quality Inn & Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“DO NOT EVEN BOTHER”
2 of 5 stars Reviewed 6 August 2011
2
people found this review helpful

This disgusting places doesn't deserve their name. Horrible idea to stay here. Half of our party (which was many rooms) had to be moved due to un-livable room conditions. Apparently they canceled their premium breakfast so we got stale cereal and breads along with generic low-quality yogurt. Staff was either resentful, talking rather than helping us, or nervous and jumpy. The ONLY good thing is the very large pool and grassy area, but that plus is nothing compared to the multitude of minuses. It's being put up for sale (THANK GOD) so hopefully the new owners will knock this dump down and put something, anything up instead

  • Stayed August 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Leesysmeesy about Quality Inn & Suites Wilmington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quality Inn & Suites Wilmington

  • Quality Inn Hotel Wilmington
  • Quality Inn Wilmington
  • Wilmington Quality Inn
Address: 4000 Concord Pike, Wilmington, DE 19803 (Formerly Holiday Inn)
Price range (per night):* 77 AUD - 103 AUD

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