My husband and I often stay at hotels of this class (such as Holiday Inn Express), but had never stayed at a Hampton Inn before. I'm a Silver Honors member, and the Denver Tech Center location was convenient, so we gave it a try.
We booked a king suite. Check-in was efficient and very friendly with Jack, the manager. Parking was free and easy. The internet was free, although often slow. The bathroom was good-sized and clean. Our room overlooked both the pool and a parking lot.
However . . .
Our room was tiny and cramped. There was only 2 feet between the dresser and the end of the bed. The main problems this caused:
1) The drawers couldn't open fully
2) We had to sit on the end of the bed to get our clothes
3) The person sleeping on the other side of the bed (my husband) had that small of clearance when trying to get out. Luckily, he's a thin guy, but in the middle of the night when you get up to go to the bathroom, there's a good chance of running into the dresser. And it would be impossible for a large person to navigate through there comfortably.
(as an aside: the bedroom TV -- on top of said dressed -- was an old box style, not a flat screen. I didn't care, but I know many travelers do).
Hampton Inn prides itself on its policy of washing all the bed linens -- comforter included -- for every guest. For anyone who's wondered what the heck happened on the bedspread before they check in, this is welcome. The problem here is the frequent washing made the batting inside the comforter ball up, so it's full of hard lumps. It's not too bad when you're under the covers, but is ridiculously lumpy to sit on top of.
The kitchen was very large with a microwave, fridge, 2 burner coil stove, and one of those 1-cup pod coffee makers (I hate those, because you can't use your own (good) coffee). It was a pretty good set-up from that standpoint. I think they could have easily sacrificed some space there, or in the giant wrap-around counter, to add to the living and/or bedroom. The living room itself was also cramped, with small flat screen TV, and a cheap sofa.
It was always super hot in the room, and the A/C was really loud. Whenever it went on in the middle of the night, we'd both wake up.
As mentioned above, one of the reasons we choose this hotel was the free breakfast, which we're kind of suckers for. This was terrible, the worst I've had in at least 5 years. There were dried out mini-omelets, gravy, and these things called "bagel toppers" -- a half a bagel with an incredibly salt egg & ham mixture baked on top. Boy was it bad. There was a waffle maker, which I usually love, but the batter had an artificial and overly sweet taste. There were 2 large TVs in the breakfast room, both blaringly loud. There was no way to have a nice, quiet breakfast.
In short (I bet everyone's wishing I'd started with short to begin with!): this hotel has all the right concepts, but the wrong execution. None of it's terrible -- like other reviewers have said, it's clean and quiet and the staff is friendly -- but it's disappointingly average.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC