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North Block Hotel: Traveller Reviews

4.0 of 5
6757 Washington Street, Yountville, CA 94559 (Formerly Hotel Luca)
Hotel amenities
Special offer
VIP Wine Package
North Block Hotel
4.5 of 5 stars 74 Reviews
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74 reviews from our community

What travellers say about this B&B/inn
  • Wine tasting(4)
  • First class(4)
  • French Laundry(3)
  • CUSTOMER SERVICE(3)
  • Very nice(3)
  • Outdoor fireplace(3)
  • High end(3)
Traveller rating
    63
    7
    2
    2
    0
Only show reviews for Family (2) | Couples (57) | Business (3)
Date Rating
1 review
1 helpful vote 1 helpful vote
“The complete package”
5 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

I cannot believe how kind the staff was. I felt so catered to! Thanks to hotel luca every meal was amazing all the wineries were exceptional and the shopping was quaint. I had just a few days in the area and they helped me plan a vacation of a lifetime. Did I mention how nice the rooms are? I cannot wait to go back.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lisamichellegray about North Block Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Cruz, California
2 reviews
2 helpful votes 2 helpful votes
“Wonderful Hotel with Impeccable Service”
5 of 5 stars Reviewed 4 January 2012
2
people found this review helpful

Our experience at Hotel Luca was glorious! We loved staying in such a laid back yet very clean place. While checking in the staff was very accommodating, offering a tour of their beautiful facility and a glass of perfectly chilled sparkling wine. We brought the kids along so we did not have the opportunity to use the fitness room or spa area. We look forward returning as a kid-free couple and enjoying a couples massage. The spa rooms look especially relaxing. Every section of the hotel is well maintained and modern. The manager, Kelly Barba showed us to our room, I felt very comfortable knowing that every last detail had been taken care of. She even made sure there was a portable crib with fresh bedding for the baby! She was friendly and knowledgeable about the area. We had a few questions about things to do with children during our stay. She recommended a few restaurants and near by attractions. The children were very pleased, as her ideas were a hit! One of the mornings during our stay we sipped coffee and read by the outdoor fire place. Mrs Barba came outside and greeted us while adding more wood to the fire. Her thoughtfulness made us feel especially welcome. The service all around was impeccable! In addition to the wonderful accommodations the entire hotel staff offered, the quality and detail in our room was marvelous. The room was well lit and could be easily adjusted to set the mood.The beds had only the best linens and down comforters. I have never slept so comfortably in a hotel!The bathroom was very spacious and constantly stocked with only the best towels, robes, and toiletries. The tile floors were gently heated. We enjoyed the comfortably sized jacuzzi tub, although main attraction was the large tiled shower. Breakfast both days was fantastic. The first morning homemade pastries, perfectly sweetened oatmeal and simple fruit cups were served alongside fresh orange juice and hot coffee. The second morning a very nice woman dropped off our breakfast. She made a wonderful spread consisting of delicious scrambled eggs accompanied by caramelized onions and finished with chives, potatoes and fruit on the side, and again, hot coffee and fresh juice. This meal was simply the perfect start to our last day in Napa at Hotel Luca. Check out was easy and fast. We were even politely bid a farewell by the owner's dog, Pismo, a well behaved black lab. Our experience exceeded all expectations for our stay in the wine country. Thank you so much Kelly Barba and all the staff at Hotel Luca!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lillian O about North Block Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
““Wonderful place to stay””
5 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

We were so warmly welcomed to this wonderful hotel and had a fantastic stay. The scenery is beautiful, the people are helpful and unobtrusive and we enjoyed the other amenities too. My husband and I both had massages and they were one of the best we've ever had.

The biggest asset of this hotel is the service. Every single staff member seemed dedicated to doing whatever we wanted at a given moment. I'd give particular recognition to Kelly and Jennifer, who set up all sorts of cool activities and visits for us. If you are going to Hotel Luca, definitely call a month or two in advance, and they will arrange fantastic winery visits, dinner reservations, and anything else you need. Thank You Hotel Luca!

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LuxuryTravels about North Block Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston
2 reviews
8 helpful votes 8 helpful votes
“A Great Hotel is More than Just a Room (The Better Angels are in the Details…..)”
5 of 5 stars Reviewed 13 December 2011
6
people found this review helpful

The experience of traveling is often one of balancing expectations versus discovery, especially in these internet connected days of
on-line reviews/hotel websites and virtual tours.

In September my wife and I took a trip to Napa in celebration of a significant birthday. We stayed for several days at the Hotel Luca in Yountville. The photos on their website pictured a lovely property, conversations with staff while booking pleasant enough, actually somewhat enticing in comparison to conversations with the front offices of other lodgings in the area while researching the trip.

It should be noted that any trip to Napa, especially one deep into the wine country, is not an inexpensive venture. One should expect a certain level of amenities in terms of the comfort and appointment of the room and facility in general.
In this respect, the Hotel Luca was truly top shelf.

Our room was spacious and equipped with all the trappings of luxury that one could hope for. The bed was supremely comfortable, there was a Jacuzzi in the generously sized bathroom, the linens/towels/robes, etc., were all of the highest quality, there was a fireplace in the room and the sound system, iPod doc,TV, all combined to make the lodging as seductive as this type of indulgence should provide.

That said, what made our stay at Luca truly extraordinary was the competence, warmth and genuine likeability of the staff.
Our room was light-filled, ready on our early arrival and a bottle of chilled Prosecco awaited; a nice and welcoming touch.

The Hotel Luca is a small-ish property with only about 15 rooms; a factor in our choice as we are private people and generally, when traveling, require little from the hotel staff.

At Luca the staff seemed to grasp this, yet managed to strike the balance between respecting our privacy and going above and beyond in those instances when we made requests about dining reservations or recommendations about which particular vineyards might suit our desire for great wine and a nice spot for picnic.
When not exploring Napa and it’s wineries, any time we spent at the pool was always accompanied by discreet inquires by staff: need a glass of wine, more towels, different music, anything at all?
Not intrusive, just paying attention.

The details are of their solicitations/responses are, in single instances, unimportant. But the cumulative effect of their low key efforts in the service of making our stay as pleasant and easy as possible were a revelation and a very real treat.
These are hosts/hoteliers who take to their responsibilities with a very natural grace, and made our stay more like being at home, but with a staff at our disposal, attentive, but in the background and at the ready.

So, for what it’s worth, a call out to Ty, the general manager, and all the staff: Kelly, Jennifer, Jeremy, Berenice and Greg, this thank you is long overdue. Your professionalism and genuine warmth have earned my enduring respect and defined for me what a hotel staff should be about. You are, to paraphrase Duke Ellington, hosts ‘beyond category’.

(BTW, for those of you out there are who are dog lovers and will be visiting, please, a pat on the head from us to Pismo, a black lab of great nobility….)

As seasoned travelers who have stayed in hotels both high and low on several continents, we are normally skeptical of things, adopting a kind of show-me attitude. The Hotel Luca, I am very happy to report, exceeded all expectation.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask srphotog about North Block Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Laid back luxury with exceptional service!”
5 of 5 stars Reviewed 11 November 2011
2
people found this review helpful

I put in many hours of research before booking our hotel as we wanted just the perfect place for our stay. We love Hotel Luca and would return again!
Pros:
-Exceptional service from booking to check out! Berenice was extremely helpful with our itinerary and the details of our trip. I've never received such personalized concierge services in the past. You can tell that Bernice and the staff at Hotel Luca take pride in providing quality service above and beyond. The $25 service charge is definitely worth every penny. We traveled with another couple and they couldn't stop raving about the staff and the service as well. A luxury establishment with warm people.
-Rooms are beautifully appointed and comfortable. We were upgraded to a King Suite with a fireplace...perfect for our anniversary! Loved the heated floors in the bathroom and the plush robes! Also enjoyed the breakfasts delivered to our room daily.
-Location is awesome! We walked to dinners and to tasting rooms in the area. Loved Yountville! Perfect location and so close to everything!
-Hotel Luca has a charming courtyard with a welcoming outdoor seating area with a fireplace. We spent an evening with friends in the "outdoor living area", cozied up on the couches with the fireplace, sipping on bottomless Prosecco or Mimosas and looking up at the stars. It was our most memorable night there! Loved this feature! Also loved that the hotel offered Prosecco and water...after a day filled with wine, it was a nice change!
-We also enjoyed the wine tasting in the courtyard. Twomey...yum!
-Spa...aaah! Loved the intimate nature of the spa. They were able to book an early massage for me with Wendy! I frequent spas in Chicago and words can't describe how awesome the massage was. The sea salt bath is also a must! Wish I could have all my mornings start or end at the spa! They did not have a steam/sauna, but I did not miss it!
CON:
-Didn't mind, but a warm breakfast option would have been great.
-Wish we could have stayed longer!!!

Thank you Berenice and the rest of the Hotel Luca staff! We loved our stay and will return very soon!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wchicagoave about North Block Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about North Block Hotel

6757 Washington Street, Yountville, CA 94559 (Formerly Hotel Luca)
Price range (per night):* 392 AUD - 634 AUD

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