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BEST WESTERN PLUS Sunset Plaza Hotel: Traveller Reviews

3.0 of 5
8400 Sunset Blvd, West Hollywood, CA 90069-1910
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BEST WESTERN PLUS Sunset Plaza Hotel
Ranked #4 of 17 hotels in West Hollywood
4.5 of 5 stars 589 Reviews
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589 reviews from our community

What travellers say about this hotel
  • Pool area(25)
  • Continental breakfast(12)
  • Great location(9)
  • Front desk staff(7)
  • Very quiet(5)
  • Friendly and helpful(4)
  • Parking garage(4)
  • Saddle Ranch(4)
  • Really nice(3)
  • Air conditioner(3)
Traveller rating
    281
    214
    58
    24
    12
Only show reviews for Family (143) | Couples (160) | Business (39)
Date Rating
Canberra, Australia
Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Comfortable stay”
5 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

The place is a little bit tired but the service was excellent. It was our wedding anniversary and we were sent a basket of goodies and a bottle of wine after arriving. The room was clean and roomy, and the bed comfortable. Breakfast was always busy but grab a tray and head for the pool, it was quiet and pleasant way to start the day....

Room Tip: Ask for a top floor room overlooking the pool....
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  • Stayed May 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask smallg about BEST WESTERN PLUS Sunset Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Exceptional”
5 of 5 stars Reviewed 20 May 2012

Wow to the size of the rooms, wow to the great west Hollywood location and fantastic staff.
Breakfast room is small...... Don't worry, have it by the pool.
Gym is good, laundry room so convenient on a month long trip.
Highly recommend this great hotel with fantastic character.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Honeymooner071 about BEST WESTERN PLUS Sunset Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona, United States
1 review
“Couldn't have been any better!”
5 of 5 stars Reviewed 20 May 2012

My adult daughter and I spent 3 days at the Sunset Plaza. It could not have been any better! We had a huge room with a private patio. The bedding was lux, the service friendly, the decor charming, the pool and patio inviting, and even the parking was plentiful. Though there was a daily charge for parking, it was well worth it considering what a nightmare it is to park anywhere in West Hollywod. It is a short walk to Trader Joes to stock up your refrigerator. Go south a couple blocks and you are on Santa Monica Blvd. with lots of great shops and restaraunts. We also recommend dining directly across the street at the Saddle Ranch Restaraunt - great food and service.

  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeanne C about BEST WESTERN PLUS Sunset Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffern, New York
Senior Contributor
41 reviews 41 reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
“How does this place get such great reviews??”
3 of 5 stars Reviewed 20 May 2012
2
people found this review helpful

This is a basic motel with limited services and a front desk staff that seemed cranky more times than not. The breakfast was fine, but the staff wouldn't open the doors until just after the stated 7:30 time (not even for people to just sit and wait). In addition, they weren't even fully prepared at that time. After a woman opened the doors at 7:32 the staff member walked past her and rolled her eyes annoyed that she wanted to come in.
Perhaps the rooms overlooking the pool are lovely, but our VERY small room looking at a brick wall that they tried to cover a bit with vines was anything but. I don't usually complain (if you see my other reviews) but this place was touted to be so great here on trip advisor that I felt the need to share my more negative views.
However, the place isn't all bad. The pool area was nice and the location worked good for us. For just over $200 a night in this area I suppose I got what I paid for.

Stayed May 2012, travelled with family
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Ask PoorTripPlanner about BEST WESTERN PLUS Sunset Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunsetPlaza8400, General Manager at BEST WESTERN PLUS Sunset Plaza Hotel, responded to this review
22 May 2012
Thank you for giving us 3 stars on your review. I would like to apologize for the short delay in the opening of the Breakfast Room on the day you were there. We’ve just begun serving a Complimentary Hot American Breakfast with scrambled eggs, sausage and bacon, and our staff is working to improve the serving time on these items so they are hot and ready when the Breakfast Room opens. We hope to have you as a guest again so you can see for yourself the improvement and the beautiful selection we have at our Breakfast. Thank you also for the compliments about our pool area and our excellent location.

Sincerely,
Fred Gholi,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Acton
1 review
1 helpful vote 1 helpful vote
“Absolutely Wonderful”
5 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

My two daughters and I had a wonderful stay here from May 4-8. All of the staff from front desk to breakfast to housekeeping were friendly and helpful. Our room was spacious, very clean and very comfortable. Great bedding, mini fridge, microwave, TV with lots of channels, full breakfast included, free WIFI, free computer to use off the lobby - absolutely everything you could need. The view overlooking the pool and gardens was beautiful - the flowers are spectacular. Very well located hotel with tours that will pick you up at the door and taxis readily available. This hotel only serves breakfast but there are lots of restaurants just down the street (recommend Le Petit Four and Saddle Ranch across the road). Room service is provided by Saddle Ranch across the road and we found that to be very good and efficient. We actually had reserved rooms at a different hotel which turned out to be terrible and we took a cab to The Best Western Sunset Plaza Hotel and were sold as soon as we saw the room and spoke to Julio and Lucy on the front desk. We parted with our deposit at the other hotel and were very happy we did! We will definately stay here on our next visit.

Room Tip: Pool view rooms are worth asking for.
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  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lynn Z about BEST WESTERN PLUS Sunset Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about BEST WESTERN PLUS Sunset Plaza Hotel

  • Best Western Sunset Plaza
  • Best Western West Hollywood
  • West Hollywood Best Western
  • Best Western Sunset Plaza Hotel
Address: 8400 Sunset Blvd, West Hollywood, CA 90069-1910
Price range (per night):* 227 AUD - 274 AUD

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BEST WESTERN PLUS Sunset Plaza Hotel
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