Rooms not huge but everything else great. Incredibly quiet for such a central location, fabulous shower, very deep bath, excellent staff, stylish rooms, rooftop bar, excellent breakfast, efficient valet parking. We will definitely be back

happy with our stay. Room was very clean but a little on the small side. Shower ran hot and cold which seemed bizarre for such a posh hotel. Location is pretty awesome right on the beach front. Great bar on the roof which offers a sensational sunset. Very friendly staff although the two qyestions we sked the receptionist to get back to us on, didnt happen. Perhaps she just got busy but answers would have been helpful. valet parking was a bit pricey at $34 per day but having said that we did enjoy being able to get the car in and out quickly when needed. Almost $6 for a tiny Toblerone mini-bar chocolate was a bit of rip off to end the holiday though....perhaps hotels should realise that the money they make on mini bars pales in comparison to the negative image it leave with $300 a night customers!

Totally agree with the opinions of GCpurple.

Hotel grossly overrated and overpriced. We had a 1 bed partial ocean view suite(no kitchen) The room had no atmosphere, the bathroom was like that of a hospital and the dim lighting only seemed to add to the gloomy characteristics of the hotel. It was the most depressing hotel room I have ever been in. Because of our room location if you opened curtains to brighten the room, you could be seen from street passerbys, and the traffic noise was intolerable.The location is very good though and for that reason I am awarding it 2 stars.

Rohann on front desk was also very pleasant but in general staff were not knowledgable or helpful at all about nearby attractions, transport or tours.

Bathroom amenities were very scarce and bedroom carpet, sofa etc.. were stained. Their was no sense of cleanliness about the place, but perhaps the grey internal doors and dark furnishings contributed to this. This was one hotel room I did not feel safe in.

Breakfast was dreadful. A late checkout request (for 30 mins) was denied.

This also was the last stop on our US tour and was definitely the let down of our trip. Next time, we will stick with Marriott, Hiltons, Sheratons, Fairmonts etc..

Excellent location and nice-sized rooms, but for the price you get absolutely no frills.
We picked the hotel specifically because it had in room kitchens which make life so much easier when you have a toddler (milk, snacks etc). The kitchen was beautiful, well-stocked and looked like it had never been used! Thanks for the coffee maker but no coffee or filters in the room? No dish towels? I felt guilty using the snow white hand towels to clean up toddler messes.

Breakfast was decent. Pool area was fabulous. But I guess for the price I expected some more of the little things that make a hotel so special...