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Caravelle Inn & Suites: Traveller Reviews

2.0 of 5
1310 N 1st Street, San Jose, CA 95112 (Formerly Executive Inn Airport)
Hotel amenities
Caravelle Inn & Suites
Ranked #61 of 72 hotels in San Jose
2.0 of 5 stars 10 Reviews
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10 reviews from our community

    Trip type
Traveller rating
    0
    1
    2
    1
    6
Date Rating
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Ewww”
1 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

I'm a fairly cheap person so when we found the Caravelle for significantly less than all the others in the area we took it. After all, we just needed it for one night since we had a connecting flight early the next morning. Sometimes being cheap pays off and sometimes you get what you pay for. For the Caravelle, you get less than you pay for. Here's a list:

- As soon as we opened the door we were beaten back by the smell of stale smoke and weak air freshner that did little to mask the stench. Apparently the "no-smoking" sign was just a suggestion.
- Carpet was disgusting. There was a dark red stain which looked a lot like blood or some kind of toxic waste.
- No clock in the room. This is kind of an issue when you need to get up at 4:30 to catch a flight.
- Tons of street noise. -light rail, traffic, etc.
- Holes in walls that were poorly patched
- Locks: The dead bolt sort of worked, but were not much of a deterrent. The locks on the windows were not secure at all. And the lock on the door to the connecting room was one of those old hinge/flap locks. Safety is not a top priority at the Caravelle.
- The closet doors had been removed and replaced with old, crappy saloon style doors. This isn't a big deal, but is indicative of the lack of decent, or any, maintenance.
- No hotel shuttle service early morning or late evening. They contracted w/ a taxi service which is poorly run and very confusing to figure out at the airport. We believe our taxi driver was sharing his tuberculosis with his passengers.

We would give this hotel a zero if we could. This is the kind of place that rents by the hour.

  • Stayed February 2012, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cali Colombia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A bunch of thiefs”
1 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Terrible hotel, payed 1 night and they charged 3 and never got the money back. The person responsible for the refund, didn't answer the complaint emails I sent, and it has been over a month, and still no money or answer back. Apart from that, the service wasn't good, and the room lacked cleanliness. I don't recommend this hotel at all.

  • Stayed October 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“hotel nightmare”
1 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Terrible hotel, payed 1 night and they charged 3 and never got the money back. The person responsible for the refund, didn't answer the complaint emails I sent, and it has been over a month, and still no money or answer back. Apart from that, the service wasn't good, and the room lacked cleanliness. I don't recommend this hotel at all.

  • Stayed October 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask mpodestac about Caravelle Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seabeck, Washington
2 reviews
2 helpful votes 2 helpful votes
“AVOID AT ALL COST”
1 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

I booked through Hotwire. When I arrived they said they didn't have a room for us. We had already paid for our room and they gave it away. We had to go 20 miles to find another hotel. I would never trust them with a reservation. Apparently paid reservations mean nothing to them. They said they had four other people over booked as well. Didn't see a room, the street was very very noisy. Go somewhere where you can count on a room.

  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Ask ckraining about Caravelle Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, CA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Deferred maintenance”
2 of 5 stars Reviewed 10 December 2011

The staff is very nice, but the facility leaves a lot to be desired. The plug in plate covers on two electrical outlets were hanging out of the wall. Same with the water shut off valve for the toilet in the bathroom. The carpet was old and the walls were thin. Breakfast was small boxes of presweetened cereal, and packaged pastries. The coffee and tea was good.

Room Tip: Stay somewhere else.
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 1garrygee about Caravelle Inn & Suites
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Additional Information about Caravelle Inn & Suites

  • Executive Hotel Airport
Address: 1310 N 1st Street, San Jose, CA 95112 (Formerly Executive Inn Airport)
Price range (per night):* 75 AUD - 90 AUD

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