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BEST WESTERN - San Jose Airport Plaza: Traveller Reviews

2118 The Alameda, San Jose, CA 95126
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BEST WESTERN - San Jose Airport Plaza
Ranked #42 of 72 hotels in San Jose
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    2
    4
    7
    2
    0
Date Rating
California
1 review
“good for the price and location”
4 of 5 stars Reviewed 12 March 2008

Given its proximity to the airport and the price of other properties nearby this motel is a bargain. It isn't on the strip of airport hotels, which helps. The front desk staff was friendly all three times I had to deal with them. The rooms are clean and the towels were surprisingly soft for Best Western towels. Room is a little small as the table that could be used as a desk doesn't have room for a chair to be placed in front of it. I just used the 2nd bed as a desk. Room has a fridge and microwave which is nice for leftovers. Internet access was wireless and reliable. Rooms have a DVD player and you can borrow DVDs from the office. The main negative is that if you are in a room facing the street the road noise can be loud. So ask for a room facing the parking lot. And not the fault of the motel, but at least when I was there the cars in the lot were not courteous parkers. There were plenty of empty spaces but I had a hard time parking when returning late one night because of cars thinking it was OK to park in a way where they occupy more than one space.

  • Liked — price, fridge and microwave, soft towels
  • Disliked — noise from the road
  • Stayed March 2008, travelled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask lt0826 about BEST WESTERN - San Jose Airport Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
1 review
3 helpful votes 3 helpful votes
“Ok hotel, terrible desk clerks”
2 of 5 stars Reviewed 5 April 2007
3
people found this review helpful

The hotel is located close to the convention center. If not for this, it wouldn't have much going for it. The front desk clerks aren't even remotely friendly, and the night clerk Brian is obviously upset with his career choice. Drink more than a dixie cup of water from the lobby cooler and you had better be prepared for a nasty verbal confrontation.

If you don't want customer service or a drink of water, this place is just what you are looking for.

A little research and this hotel won't be hard to beat.

  • Liked — location
  • Disliked — everything but location
  • Stayed April 2007, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask Bob_Dole about BEST WESTERN - San Jose Airport Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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RaceHorseLady
Top Contributor
51 reviews 51 reviews
Reviews in 30 cities Reviews in 30 cities
141 helpful votes 141 helpful votes
“Location is all it offers”
3 of 5 stars Reviewed 4 November 2006
1
person found this review helpful

It was just ok...it is located close to the airport so that was convenient. Just an average motel...nothing spectacular. Breakfast was blah. The little restaurant across the street is horrible...cannot think of it's name. The service was horrible...the waitress actually said (outloud), "Oh, for crying out loud", when another customer came in!! My food was cold and the soda was flat when it arrived. She did not offer to make it right. Just said, "guess we don't have any pop!!" Do not go to this restaurant!! You won't have any trouble figuring out which restaurant it is because there is NOTHING around this motel.
Thank goodness we had snacks packed. This did not ruin our vacation, however, cause we had a glorious two weeks in Oregon and California!!

  • Liked — Close to airport
  • Disliked — Just blah
  • Tips/Secrets — If you need to fly out early in the AM, it is ok
  • Stayed October 2006, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Ask RaceHorseLady about BEST WESTERN - San Jose Airport Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
connecticut
Reviewer
3 reviews 3 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Nice”
4 of 5 stars Reviewed 27 July 2006
2
people found this review helpful

Just stayed one night before a flight, nice renovated room, good location ( they could use a slighty bigger sign, it's right off the freeway but look for a small sign or you'll drive right past). Extremely friendly front desk staff. Cookies and pretzels waiting for you in lobby and also free videos to watch in your room. Nice continental breakfast in the morning. And a very friendly "resident" cat outside.

Stayed June 2006
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Ask sherjoe about BEST WESTERN - San Jose Airport Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Cambridge, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very happy with Airport Plaza”
5 of 5 stars Reviewed 15 January 2006
1
person found this review helpful

For $42 a night from hotwire this was an excellent deal!
Hotel is very clean, room was large, well maintained and quiet.
Internet access is not wireless (but it is very fast) so take an ethernet cable with you.
Would definitely stay at Airport Plaza again.

  • Stayed January 2006, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about BEST WESTERN - San Jose Airport Plaza

  • Best Western San Jose
  • San Jose Best Western
Address: 2118 The Alameda, San Jose, CA 95126
Price range (per night):* 112 AUD - 204 AUD

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BEST WESTERN - San Jose Airport Plaza
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