This hotel was very convenient to the SJC airport and the price was right. The room was very clean, with comfy furniture and bed, good towels AND had a microwave, refrigerator and coffee pot. Everything was in good repair and clean. There was a desk and desk chair, comfy armchair and a bench for putting your stuff down on, plus a luggage rack. I was very pleased with the setup. Restaurants are just down the street on Alameda, as is a grocery store. The lobby was undergoing renovation while we were there and we did not partake of the breakfast offered, as we checked out too early. Even so, the girl at the desk did offer me coffee at our 4:30am checkout.
The one issue I found strange was that access to the stairs and elevator up to the rooms was from the outside of the building, next to the parking lot area. As you went up the stairs, you emerged into interior hallways, without ever going through a door. I hope their renovations will include a security door or enclosure for the stairs and elevator or provide entry to upstairs rooms through the lobby area instead of the parking lot.

Luke warm body theory at front desk, ask for simple directions, or even 'where do you like to eat" you get the ahhhhhhh, I ahhh, well there's ahh. Upon arriving at room, chipped or cracked walls, paint, etc. Towels at the edges were falling apart. Below average decor, who decorates with plastic flowers with real water in the bowls????? Breakfest was less than average. Area and location had abundant opportunities for food. Just don't be suprised, lower your expectations, and you will be fine. Sign at front desk indicates you will be charged for ANY additional items which includes shampoo, towels. They do give you the price of everything up front so if any thing is missing, they will assume (yes it's on the sign) you took it and therefore ok to charge to your cc.

Spent the night at this Best Western. Was an older hotel which looked to be a converted apt complex. Noisy rooms but comfortable beds. Asked for an upstairs room but they didn't have any available. Creaking noises woke me on numerous occasions. Semi-clean and some out dated amentites. Small breakfast area with little food to choose from.

I stayed at this hotel for one night before flying out of SJC at the end of an extended stay in the SF Bay Area.

I was allowed to check in a half hour early, although the lady at the front desk did not seem to be in the best of moods. She did give me the room I requested (top floor, not facing the street). The other staff members I encountered during my stay were pretty nice to me. There is a computer you can access in the lobby, but you are only allowed twenty minutes on it. The hotel also offers a complimentary breakfast in the mornings, which is also in the lobby. There was also a beautiful cat hanging out in the lobby. I'm a cat lover, so I did not mind this. There was covered parking, as well as uncovered parking available for free.

My room was very clean and the bed was quite comfortable. There is also a microwave and refrigerator, which both of them worked well. The tv had a large selection of channels. Minor issues I had was that every time you turned on the bathroom light, the fan would come on too, making the bathroom very noisy. Also, my room faced the parking lot as I requested, but the parking lot backs up to an apartment complex. You could hear kids playing and stuff, but it got quiet at night.

Another issue was that you access your room through an outside elevator or outside stairs. This made me feel unsafe as a solo traveler, especially since I had to check out in the wee hours of the morning. I was afraid of getting jumped or running into someone hanging around the stairs or elevator who did not belong. But the office is a few steps away from the elevator and stairs and the parking lot was pretty well lit. I also did not see any suspicious persons hanging around the hotel.

If I need a hotel near the San Jose Airport, I may stay at this hotel again, but only for a night or if I cannot find anything else cheaper.