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BEST WESTERN - San Jose Airport Plaza: Traveller Reviews

2118 The Alameda, San Jose, CA 95126
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BEST WESTERN - San Jose Airport Plaza
Ranked #42 of 72 hotels in San Jose
3.0 of 5 stars 15 Reviews
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15 reviews from our community

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Traveller rating
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    4
    7
    2
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Date Rating
Texas
Senior Contributor
29 reviews 29 reviews
Reviews in 19 cities Reviews in 19 cities
4 helpful votes 4 helpful votes
“If you have expectations, throw them out the door, with the used towels”
2 of 5 stars Reviewed 30 September 2011
1
person found this review helpful

Luke warm body theory at front desk, ask for simple directions, or even 'where do you like to eat" you get the ahhhhhhh, I ahhh, well there's ahh. Upon arriving at room, chipped or cracked walls, paint, etc. Towels at the edges were falling apart. Below average decor, who decorates with plastic flowers with real water in the bowls????? Breakfest was less than average. Area and location had abundant opportunities for food. Just don't be suprised, lower your expectations, and you will be fine. Sign at front desk indicates you will be charged for ANY additional items which includes shampoo, towels. They do give you the price of everything up front so if any thing is missing, they will assume (yes it's on the sign) you took it and therefore ok to charge to your cc.

Room Tip: there are none at all
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  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask endless_summer1966 about BEST WESTERN - San Jose Airport Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CA
Senior Contributor
46 reviews 46 reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
“Sharks Overnight Trip”
3 of 5 stars Reviewed 26 January 2011

Spent the night at this Best Western. Was an older hotel which looked to be a converted apt complex. Noisy rooms but comfortable beds. Asked for an upstairs room but they didn't have any available. Creaking noises woke me on numerous occasions. Semi-clean and some out dated amentites. Small breakfast area with little food to choose from.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Roadmite about BEST WESTERN - San Jose Airport Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Ok hotel near San Jose Airport”
3 of 5 stars Reviewed 1 April 2010

I stayed at this hotel for one night before flying out of SJC at the end of an extended stay in the SF Bay Area.

I was allowed to check in a half hour early, although the lady at the front desk did not seem to be in the best of moods. She did give me the room I requested (top floor, not facing the street). The other staff members I encountered during my stay were pretty nice to me. There is a computer you can access in the lobby, but you are only allowed twenty minutes on it. The hotel also offers a complimentary breakfast in the mornings, which is also in the lobby. There was also a beautiful cat hanging out in the lobby. I'm a cat lover, so I did not mind this. There was covered parking, as well as uncovered parking available for free.

My room was very clean and the bed was quite comfortable. There is also a microwave and refrigerator, which both of them worked well. The tv had a large selection of channels. Minor issues I had was that every time you turned on the bathroom light, the fan would come on too, making the bathroom very noisy. Also, my room faced the parking lot as I requested, but the parking lot backs up to an apartment complex. You could hear kids playing and stuff, but it got quiet at night.

Another issue was that you access your room through an outside elevator or outside stairs. This made me feel unsafe as a solo traveler, especially since I had to check out in the wee hours of the morning. I was afraid of getting jumped or running into someone hanging around the stairs or elevator who did not belong. But the office is a few steps away from the elevator and stairs and the parking lot was pretty well lit. I also did not see any suspicious persons hanging around the hotel.

If I need a hotel near the San Jose Airport, I may stay at this hotel again, but only for a night or if I cannot find anything else cheaper.

  • Stayed March 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Caramelboo about BEST WESTERN - San Jose Airport Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
73 helpful votes 73 helpful votes
“Very good Stay”
4 of 5 stars Reviewed 10 March 2010

I stayed here for my last night of a 5 night trip to San Fransisco to take in a San Jose Sharks game and then depart from San Jose's airport.The hotel is on the same street as the HP Pavilion about a mile away and the # 22 bus gets you there in a few minutes.The room was clean and comfortable and the lady at check in was nice.I used their business computer to check in on my flight and check out the Sharks home page they even use color for the printer.They have a continental breakfast included but I opted to check out Bills Diner across the street and had a outstanding Eggs Benedict that rivals any I have ever had!!!

  • Stayed March 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Trailblazer44 about BEST WESTERN - San Jose Airport Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
1 review
“good for the price and location”
4 of 5 stars Reviewed 12 March 2008

Given its proximity to the airport and the price of other properties nearby this motel is a bargain. It isn't on the strip of airport hotels, which helps. The front desk staff was friendly all three times I had to deal with them. The rooms are clean and the towels were surprisingly soft for Best Western towels. Room is a little small as the table that could be used as a desk doesn't have room for a chair to be placed in front of it. I just used the 2nd bed as a desk. Room has a fridge and microwave which is nice for leftovers. Internet access was wireless and reliable. Rooms have a DVD player and you can borrow DVDs from the office. The main negative is that if you are in a room facing the street the road noise can be loud. So ask for a room facing the parking lot. And not the fault of the motel, but at least when I was there the cars in the lot were not courteous parkers. There were plenty of empty spaces but I had a hard time parking when returning late one night because of cars thinking it was OK to park in a way where they occupy more than one space.

  • Liked — price, fridge and microwave, soft towels
  • Disliked — noise from the road
  • Stayed March 2008, travelled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask lt0826 about BEST WESTERN - San Jose Airport Plaza
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Additional Information about BEST WESTERN - San Jose Airport Plaza

  • Best Western San Jose
  • San Jose Best Western
Address: 2118 The Alameda, San Jose, CA 95126
Price range (per night):* 112 AUD - 204 AUD

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BEST WESTERN - San Jose Airport Plaza
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