I stayed at this hotel for one night before flying out of SJC at the end of an extended stay in the SF Bay Area.
I was allowed to check in a half hour early, although the lady at the front desk did not seem to be in the best of moods. She did give me the room I requested (top floor, not facing the street). The other staff members I encountered during my stay were pretty nice to me. There is a computer you can access in the lobby, but you are only allowed twenty minutes on it. The hotel also offers a complimentary breakfast in the mornings, which is also in the lobby. There was also a beautiful cat hanging out in the lobby. I'm a cat lover, so I did not mind this. There was covered parking, as well as uncovered parking available for free.
My room was very clean and the bed was quite comfortable. There is also a microwave and refrigerator, which both of them worked well. The tv had a large selection of channels. Minor issues I had was that every time you turned on the bathroom light, the fan would come on too, making the bathroom very noisy. Also, my room faced the parking lot as I requested, but the parking lot backs up to an apartment complex. You could hear kids playing and stuff, but it got quiet at night.
Another issue was that you access your room through an outside elevator or outside stairs. This made me feel unsafe as a solo traveler, especially since I had to check out in the wee hours of the morning. I was afraid of getting jumped or running into someone hanging around the stairs or elevator who did not belong. But the office is a few steps away from the elevator and stairs and the parking lot was pretty well lit. I also did not see any suspicious persons hanging around the hotel.
If I need a hotel near the San Jose Airport, I may stay at this hotel again, but only for a night or if I cannot find anything else cheaper.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC