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Comfort Suites San Clemente: Traveller Reviews

2.5 of 5
3701 S. El Camino Real, San Clemente, CA 92672
Hotel amenities
Comfort Suites San Clemente
Ranked #8 of 16 hotels in San Clemente
4.0 of 5 stars 104 Reviews
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104 reviews from our community

What travellers say about this hotel
  • Very friendly(8)
  • Friendly and helpful(4)
  • Great location(4)
  • Nothing fancy(3)
  • Great Place(3)
  • Hot tub(3)
Traveller rating
    25
    41
    19
    8
    11
Only show reviews for Family (29) | Couples (33) | Business (14)
Date Rating
San Diego, California
1 review
3 helpful votes 3 helpful votes
“Bring your bible! Oh wait they have them in the rooms!”
1 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

I would have given less than a star but there wasn't the option. Wendell needs to be retrained in customer service. He asked me for my license plate # which I had to go look at, in the mean time I asked him if he was done w my ID and CC and he wasnt so I said I'd get the plate # when he was done w my ID. He started a 5 minute lecture on how it was for my safety. Yes, wendell, this isn't the first hotel I've stayed at in my 44 years. And I wasn't about to leave my cc w him. So I grabbed my I'd and cc headed back out to my car, grabbed the plate # expecting to finish checking in....and Wendell proceeds to ignore me and check in two more people without even acknowledging me. Really?

So upon checkout Wendell proceeds to preach religion to me and I told him he should really shut up about the lord as he called it especially In a 1 star hotel where he's probably checking in hookers and drug addicts.

The room stunk, the bed was uncomfortable and in the morning, there were 2 very ripe homeless men eating their free disgusting breakfast.

If you are desperate for a place, I still wouldn't recommend this comfort suites. Unless you need to get your soul in order!

Room Tip: Book best western or holiday inn express!
See more room tips
  • Stayed February 2012, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Leigh F about Comfort Suites San Clemente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Cruz
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Surf Weekend at Trestles”
4 of 5 stars Reviewed 23 January 2012

Surfing Trestles State Beach, which is approximately two miles from Comfort Suites, SC, is something my friends and I look forward to every year. We also look forward to staying at the Suites. The rooms are well-appointed and the beds are outstanding!

All staff are friendly, courteous and helpful. I especially want to acknowledge the head of housekeeping. His staff really works hard. We surfers use a lot of towels and are not the most tidy folks. Housekeeping restored our room to order and cleanliness making it a pleasure to come back to the Suites after a day in the surf.

Special thanks to the staff for setting up a terrific self-serve breakfast every morning. This is a hot breakfast that may include scrambled eggs and sausage, or biscuits and gravy, plus sweet rolls, toast and bagels, etc. etc. All this is included in the very reasonable price of the room.

So there you are! We'll be back again next year for sure.

Room Tip: Ground floor with small door/balcony to rear parking lot. Easy to pass luggage and surfboards into t...
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GarySSantaCruz about Comfort Suites San Clemente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
david142003, General Manager at Comfort Suites San Clemente, responded to this review
11 April 2012
It is glad to know that you like our place and our services then come back staying with us on a second time. Be honestly, the only purpose for all of our staffs' hard working is make guests happy and willing to come back when they visit this area next time.

I will pass your compliment to all the staffs and have them continuously do the way they are doing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Top Contributor
78 reviews 78 reviews
Reviews in 41 cities Reviews in 41 cities
73 helpful votes 73 helpful votes
“Lots of pro's!”
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

So after staying in SC every weekend for the past 5 weekends due to family obligations I can write a pretty solid review for the hotels in this area because I've been staying at a new hotel every weekend in the search for the "best hotel for a budget price".

Here are the pro's: *Price (value), *Clean, fairly updated rooms, *Hot breakfast, *free Wifi, and *free parking that seemed pretty safe

Con's: *Location is close but not really within walking distance to a lot. Only about a 3 minute drive to the main restaurants/convenience stores. *No pets *Pool area really wasn't that great. *thin walls (isn't really an issue in terms of sleep comfort), *No ocean view

All and all I think this is the only hotel in SC that I've visited that I'll return to next weekend. I know there are better hotels in SC, but because I'm driving down every weekend and not for my own leisure, I need to keep my expenses low so I'm only staying at the cheaper budget hotels. I'm really not concerned about the ambiance of my hotel so if you're staying for a special occasion I'd probably stay somewhere else.

Great base for the solo, business, or family travelers who want comfort, convenience, don't mind a short drive to other businesses or the beach, and who are on a budget.

Room Tip: Get a room facing the back parking lot. It's located near the freeway so I'd be concerned ab...
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  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by ZenFinder for San Clemente
Ask ZenFinder about Comfort Suites San Clemente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
david142003, General Manager at Comfort Suites San Clemente, responded to this review
11 April 2012
It is glad to know that you like our place and our services then come back staying with us on a second time. Be honestly, the only purpose for all of our staffs' hard working is make guests happy and willing to come back when they visit this area next time.

I will pass your compliment to all the staffs and have them continuously do the way they are doing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Havasu C
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Carol & Bob Smith”
5 of 5 stars Reviewed 7 December 2011

Very frieindly and helpful staff from the time we walked in the Comfort Suites until we
checked-out. If you are visiting the area, we highly recommend Comfort Suite San Clemente

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Carol S for San Clemente
Ask Carol S about Comfort Suites San Clemente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
david142003, General Manager at Comfort Suites San Clemente, responded to this review
11 April 2012
It is glad to know that you like our place and our services then come back staying with us on a second time. Be honestly, the only purpose for all of our staffs' hard working is make guests happy and willing to come back when they visit this area next time.

I will pass your compliment to all the staffs and have them continuously do the way they are doing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Good value, excellent staff!”
5 of 5 stars Reviewed 6 November 2011

Stayed here recently because of it's proximity to Pendleton. My transportation plans were seriously botched and I almost missed my husbands graduation. Two members of the staff personally helped me and then arranged for me to get a ride with one of them. I am indebted to them for their graciousness- I made it in time to see my husband graduate. Excellent and helpful staff! Thank you!

  • Stayed November 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mbegs about Comfort Suites San Clemente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
david142003, General Manager at Comfort Suites San Clemente, responded to this review
11 April 2012
It is glad to know that you like our place and our services then come back staying with us on a second time. Be honestly, the only purpose for all of our staffs' hard working is make guests happy and willing to come back when they visit this area next time.

I will pass your compliment to all the staffs and have them continuously do the way they are doing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Comfort Suites San Clemente

  • San Clemente Comfort Suites
Address: 3701 S. El Camino Real, San Clemente, CA 92672
Price range (per night):* 92 AUD - 151 AUD

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Comfort Suites San Clemente
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