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Days Inn San Bernardino/Redlands: Traveller Reviews

2.0 of 5
1909 South Business Center Drive, San Bernardino, CA 92408-3460
Hotel amenities
Days Inn San Bernardino/Redlands
Ranked #12 of 29 hotels in San Bernardino
3.5 of 5 stars 11 Reviews
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11 reviews from our community

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Traveller rating
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    2
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    5
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Date Rating
Kansas City, Missouri
Senior Contributor
47 reviews 47 reviews
Reviews in 40 cities Reviews in 40 cities
24 helpful votes 24 helpful votes
“It's Days Inn !”
2 of 5 stars Reviewed 25 December 2008

I guess the reviewers here have confused 2 places together. I am writing this review for the Days Inn in Hospitality Lane (Near I-10).
Okay, It's Days Inn! If you are used to staying in Hilton or Marriott, you will hate here. If you are used to motels and are tight on budget you can tolerate it. This place needs renovation. My room was not dirty but not a joyful clean place either. The carpets really need to be changed. The sheets and towels were clean. The wireless connection was a joke so don't count on it. Breakfast was very basic. The front desk people were nice and polite.
I didn't have any specific problem there, but if I want to go back to the area again I might try other places.

  • Stayed December 2008, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Business service (e.g., internet access)
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Denver
2 reviews
1 helpful vote 1 helpful vote
“Ugghhh....Never Again”
1 of 5 stars Reviewed 7 March 2008

The beds were very firm so it felt like we were sleeping on a board. The bathroom showerhead was so low that we had to keep bending over to rinse our face and hair. The temperture of the water varied greatly with just a slight touch of the handle.The paint was peeling and old. Found termites in the bathroom later in the evening. Will not stay there again. They are currently renovating the outside, but need to work on the inside instead. The internet connection kept dropping. This was just a bad experience all the way around.

  • Stayed February 2008, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Business service (e.g., internet access)
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Dubai
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Cosy”
3 of 5 stars Reviewed 27 September 2007

A good hotel. I was upgraded and had a jacuzzi in my room. The room was having less lights but it was ok.
The breakfast was really good. There was a funny smell though in the rooms.
The bathrooms were good. Clean and nice.

Stayed June 2007
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arizon
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“don't use your credit card here!!”
2 of 5 stars Reviewed 25 February 2007

We stayed at the Comfort Inn for 2 nights. We both like the hotel, the room was clean, the free breakfast was great, however, the people who work in the front office don't have a clue. I paid for the room with my debit card, and 3 weeks later on my husbands on-line bank account we noticed that Comfort Inns in San Bernardino had somehow used the numbers from HIS debit card and had charged him for 3 nights stay. It was credited back on the same day (probably his bank did that). We had stayed there early in Jan. 07 for a couple of days, and he had paid for that stay, thats how they had his card number. Because of this, he had to get another debit card incase they do this again.
I might add that this is not the first time this has happened to us, when we stayed there in Feb and my wife paid for the room, they took too many payments out on her debit card and it took a few phone calls to get that straight. I would suggest paying with cash here, they seem to get in a muddle with credit cards. Other than that, nice place.

Stayed February 2007
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Colorado River (CA./AZ. border)
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
“Great Service”
3 of 5 stars Reviewed 3 December 2006

This place definitely could use some finer details taken care of, but the service was great... Stephanie was manning the night desk when we checked in, she personally showed us to our room. We requested extra towels and ashtray, and she cheerfully returned with our requests shortly. We also requested not to be bothered with maid service while we were there, as we were only staying 2 nights and didn't see the need to change sheets or anything for the second day as we had plenty of towels, etc., and we were there basically for an operation for my wife at Loma Linda Hospital, ...and didn't want to be bothered with maid service. Stephanie said no problem and wrote instructions at the office to not bother us with maid service, which was nice. Stephanie also directed us to a great restaurant a short drive away, The Elephant Bar.

The room itself had some issues, which prevents me from giving an above average rating, but the great service from Stephanie prevents me from giving a below average rating based just on the room issues. The TV cable was missing the connector that screws on the back of the TV, it was just the bare copper wire shoved in the hole without the connector to keep it in place... so that was a pain trying to keep the signal. The toilet seat took herculean strength to raise or lower, plus had to hold the flusher down until flushed, then pull up handle to stop. Wife couldn't open or close drapes, and it was hard even for me. Sink handle was mighty stiff to operate, too. If it wasn't for these issues, I'd definitely would have to rate this Inn above average... although relatively minor issues, they really shouldn't exist since all would be easy to correct.

The bed was a plus, very comfortable, reminded me of home! Much more comfortable than the bed next door at Best Western where we stayed just a few weeks ago. IMO, if ya gotta good bed and good service... how bad can it be? (lol)

When I checked out, I noted the issues at the front desk... and the woman checking us out immediately wrote them all down and was actually thankful for reporting the needed corrections. In fact, she said we should have called... to have them corrected while we were there. But she understood that with everything else going on with the hospital, that by the time we noted the TV issue we were already in that comfy bed and just didn't want to hassle with getting presentable again to deal with it then.

We will be returning here when my wife is scheduled for her follow up appointment at Loma Linda.

  • Liked — Service/Front desk Staff
  • Disliked — TV missing proper connector
  • Tips/Secrets — Park a bit back in your parking space, away from curb. Otherwise, sprinklers @ night will wet front of car.
  • Stayed November 2006, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Days Inn San Bernardino/Redlands

  • San Bernardino Days Inn
  • Days Inn San Bernardino
Address: 1909 South Business Center Drive, San Bernardino, CA 92408-3460
Price range (per night):* 58 AUD - 79 AUD

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