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Americas Best Value Inn - Palo Alto: Traveller Reviews

2.0 of 5
4234 El Camino Real, (aka Sky Ranch Inn), Palo Alto, CA 94306
Hotel amenities
Americas Best Value Inn - Palo Alto
Ranked #17 of 23 hotels in Palo Alto
3.5 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    3
    12
    5
    0
    2
Date Rating
West Covina, CA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“O.K. stay”
3 of 5 stars Reviewed 15 September 2011

I was leary about the reviews that mentioned ants and bugs, but was pleasantly surprised when I found the room clean and comfortable. Three of us stayed there and it would have been better if we had had 2 queen beds instead of 2 doubles, but the beds were comfortable. They put us up in the one story section and way back in the corner, so there was no street noise. For a "one night stand" it suited our needs.

Room Tip: Ask for the one-story section on the back row.
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  • Stayed August 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask wel46come about Americas Best Value Inn - Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hong kong
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“In a cityof very expensive hotels/motels, this is Great Value indeed!”
4 of 5 stars Reviewed 12 September 2011

We have stayed here a few times over the past couple of years. The management is very nice & helpful, and the rooms are always clean. I particularly like their very extensive DirecTv package, which includes almost every channel in existence, and the guys always like the many many sports channels available.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask maibinmb about Americas Best Value Inn - Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Ants...away from this motel”
1 of 5 stars Reviewed 27 February 2011
1
person found this review helpful

Don't stay at this motel if you have other choice... I traveled with my family and stayed in this motel for one night. The bed is not comfortable and the furniture is out-dated. You can easily hear the noise upstairs. The worst thing happened in the morning... hundreds of ants were found in the bathroom and they covered all my staff on the table..really terrifying. This was my worst experience staying in a motel.

  • Stayed February 2011, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Travelplanner2010 about Americas Best Value Inn - Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selby Thomas, Owner at Americas Best Value Inn - Palo Alto, responded to this review
29 March 2011
Thank you for taking the time to post your review, we appreciate your doing so. We use your comments to further train our staff and to evaluate our Inn and make necessary changes. We apologize for the condition that you experienced while staying at our Inn. Due to the unusally harsh winter weather this has caused a problem with ants this year. Please know that we have taken steps with our pest control company to eliminate this problem and the condition is now under control.
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Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Good location, multiple stays, would stay again except for BUGS!”
3 of 5 stars Reviewed 28 October 2010
1
person found this review helpful

I have stayed at this motel several times recently and it has an excellent location, nice rooms and very friendly front desk staff. The last time I stayed there there was some confusion about the room rate - I thought that you got a free room upgrade when you booked after joining their "value club" but was charged extra for requesting first floor room because a king was the only thing available. Unfortunately I got 2 bed bug bites and found a bed bug in the bed when I woke up in the morning. I check the bed/room before I bring my luggage in with a very bright flashlight and didn't see anything but they were still there. I addressed this with ABV customer service and while they did respond promptly with an explanation about the rate change they failed to address my concern over the bedbugs.

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Blyst about Americas Best Value Inn - Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selby Thomas, Owner at Americas Best Value Inn - Palo Alto, responded to this review
29 March 2011
Thank you giving your comments we appreciate your doing so. We take your comments seriously and use them to help provide you with a better product. Please be assured that we have investigated your experience here and assure you that the condition you described doesn't exist.
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California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not a non-smoking property, doesn't live up to it's good reviews”
3 of 5 stars Reviewed 7 September 2010

One of the main reasons I booked this place was because of the non-smoking designation and the good reviews for the price. It is what it is--a cheap motel. It is clean enough, and the rooms are non-smoking. However, there is an outside table right next door with an ashtray! The neighbors parked themselves there and chain-smoked and were very loud. It was right next to my car so I couldn't go back and forth without walking through a huge cloud of smoke. That and the fact that they were so loud right outside my door really upset me. I also knew there was only packaged sweet rolls. But if I have to take my husband to the V.A. hospital again and spend the night, I would rather spend the extra $20 for a newer place with a better breakfast, and just ask for a non-smoking room.
I don't understand how it got such good reviews.

  • Stayed September 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask carman960 about Americas Best Value Inn - Palo Alto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Selby Thomas, Owner at Americas Best Value Inn - Palo Alto, responded to this review
29 March 2011
Thank you for posting your review on Trip Advisor. We appreciate your taking the time to do so. Our rooms are all non-smoking. However we do have a table and chairs outside where people who would like to go can smoke. We are sorry if other people smoking offended you and apologize for your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Americas Best Value Inn - Palo Alto

4234 El Camino Real, (aka Sky Ranch Inn), Palo Alto, CA 94306
Price range (per night):* 90 AUD - 125 AUD

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