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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites: Traveller Reviews

3.0 of 5
3400 Shelby Street, Ontario, CA 91764
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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
Ranked #24 of 42 hotels in Ontario
3.5 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    23
    24
    12
    6
    7
Date Rating
Port Orchard
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“close to airport, front desk service great, shuttle prompt.”
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Good value for the money if you need to stay close to the Ontario airport. I had a room on the street side of the complex so there was some street noise so ask for a room that is not on the Haven Ave (western side of building. Room is a good size, well equipped with a kitchenette. Front desjk staff did a great job, business center was operational. Flatscreen tv. Only real negative was the street noise. Left too early to try the breakfast. Shuttle service was prompt.

Room Tip: Get a room on the other side of the building from Haven Ave to avoid the street noise.
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Cajon, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“THE PLACE TO GO”
5 of 5 stars Reviewed 22 January 2012

MY daughter has a cheerleadeer competition every year in Pamona. Even though there are hotels closer we dare not stay anywhere else. It was my husband's birthday and we booked online for a room that had a seperate living area to seperate the sofa bed from the bedroom, Just to give me and my husband some time. We arrived driving from El Cajon about a two hour drive.The room was a regular suite and we went back down to the desk to ask what happened. At no additional cost Vivian gave us the room we desired, thanks. Loved the room and the breakfast. My only regret was they didn't have any bagels and the coffee was watered down. Other than that this place is the bomb.

Room Tip: For Families Traveling With Kids They Have Board Games At The Front Desk
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask joy k about BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Olivos, California
1 review
“Best Kept Secret in Ontario”
5 of 5 stars Reviewed 12 December 2011

The rooms are very spacious, and the beds are so comfortable. I slept so good and the breakfast is a buffett. I loved this Best Western specially for the price, best deal ever. I would certainly recommend this Best Western. Also, staff very nice and friendly.

Room Tip: Quiet rooms are facing inside.
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nancy O about BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
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Parma, Ohio, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very Nice BW”
5 of 5 stars Reviewed 20 November 2011
1
person found this review helpful

I would fo sure reccommend this hotel, it was ver nice, clean, safe here, the rooms are very spacious, the staff is very friendly and they offer a hot breakfast each morning 6am-10am with eggs, sausage, waffles, bisquits and gravy as well as juices bread cereal etc.... They also have a "social" hour each day from 5pm-630 in which they offer comp. beer/wine. I had a problem the first night in which I had a "dirtbag" staying next to me and they had their TV blasting 24 hours a day, however the staff was nice enough to move me to another room. the only negative thing i have to say is that the hotel is in a business area and there is nothing within walking distance as far as a restaurant, shopping etc, but there is a restaurant on the grounds ( I did not eat there), however there are a ton of places within 10 minutes drive (4th street ) being one area.

Room Tip: Near an airport but I did not hear a thing.
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  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Nice sized room that may have been a crime scene”
3 of 5 stars Reviewed 6 November 2011

We have stayed at this location a couple times so far. I've been impressed with the size of the rooms. They are quite spacious. The lobby has fresh coffee and breakfast isn't half bad. I was actually quite happy last time I checked in except for two things.
1. Minor issue. The sliding doors on the closet just didn't work. One door was 1/2 the length of the closet. As it should be. The other door was 3/4 the length of the closet, which ultimately rendered the closet unusable since the closet was on the small side to start with and we couldn't get a suitcase in. 2. Major issue. The pullout bed had a giant stain - looked like a blood stain - that covered the entire middle area of the bed. It's not something you could miss- it was huge. I showed a picture of it to the front desk but they were uninterested. My son refused to sleep on the pull out and I can't say I blame him. Other than that my only gripe has to do with the second floor rooms over the lobby which are totally inaccessible.
Overall I've stayed at way worse and I guess for the price the csi scene is ok...

  • Stayed October 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

  • Best Western Ontario
  • Ontario Best Western
Address: 3400 Shelby Street, Ontario, CA 91764
Price range (per night):* 91 AUD - 116 AUD

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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
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