I booked a night at the hotel in advance way back in june 2010 but had to cancel the booking about a week before it was due. The hotel went ahead and took the payment from my credit card even though i was within the cancellation period. Much worse than this, it is now 7 months later and I still have not been unable to get a refund, in spite of maybe 10 emails to the owner as well as the same number of calls from Venere (the booking site), there have been several promises to refund 'soon' but nothing has happened. Clearly the owner (Mike) is hoping I'll give up - how dishonest and untrustworthy is that?!

So take care - try not to book in advance, better still, go somewhere else where the service is better and honest.

had a terrible experience at the blue lagoon.
it started off ok... for the price, i was actually expecting the place to be crappier than it first appeared. but that soon changed.
-first complaint - the management was INCREDIBLY rude. actually accused me of lying about there being cockroaches in the bathroom
-which leads me to my next complaint - yes, there were COCKROACHES in the bathroom!!! grosssssssss!!
-the bathroom sink was so clogged up that it took about 5 minutes for the water to drain, which is disgusting especially when you have multiple people brushing their teeth... you get the picture.
-the walls are paper thin.... you can hear everything... including people getting up at the crack of dawn and slamming doors, their luggage against walls, talking, etc.
-not to mention that there is a crack under the door in which car exhaust vented in and nearly suffocated us. (hmm... maybe how the cockroaches found their way in too...!)

bottom line, unless you are hard up on money, i would stay somewhere else. don't continue to support management who tells you you're lying when you make a complaint about their hotel. (on top of refusing to offer any kind of compensation/discount!)

right price and bed is fine. tv worked. has fridge and micro. no frills. old but clean. coffee was available in the office, with sliced bundt cake but this did not start until 8am on sunday morning. no pool or spa

This place isn't going to get confused with the Lodge at Pebble Beach any time soon, but it was fine for one night. Older fixtures and furnishings, to be sure, but clean and comfortable enough for an evening.