Awesome service, very affordable for this level of hotel I thoroughly enjoyed my visit.

How great is a hotel experience when all you want to do is stay on property? That's pretty much what we did this past January weekend when we were guests at this hotel. The complementary car service is a great value-add (perhaps it's strange to write about value when you are paying luxury rates).

The hotel bar scene is clubby, pleasant and we spied several many celebs. The Sunday brunch was fabulous. The rooms stylishly comfortable, and even on a sold-out weekend, the rooms and common areas were quiet.

For those who want that Beverly Hills vibe of being in-the-know with all of the elgance without all the flash, this hotel is for you.

Since we live in Los Angeles we don't have the opportunity to stay in Beverly Hills very often. A Saturday night dinner dance gave us the opportunity. This is a fabulous hotel that has excellent service. Champagne bucket with ice and glasses arrived in less than 5 minutes. My dress needed steamed, and it was beautifully done in 30 minutes or less. Using the hotel's Rolls to go into town for dinner or shopping is fun. This is a gracious, understated hotel. Even though we live 5 miles away we will look for an excuse to return for a visit soon.

My grandmother said that if you cannot say anything nice do not say anything at all. However that would not allow others to understand why in our opinion we regret staying at this hotel. So just one word of advice. If you book the car service from the airport check with them before you arrive so they remember to send a car. The car we booked for a late night arrival never turned up. Now I am sure the management will respond to this review by setting out eveything they did to try to make up for their failure (but which did not include an apology when we finally arrived at the hotel). But it was insufficient. They ruined our night's stay and when I suggested they might wish to offer a discount on the hundreds of pounds we paid for the room they declined. Most guests clearly love this hotel but from our perspective it failed to live up to the promises made by Four Seasons.