The front desk receptionist was very nice and extremely helpful. The room is what was disappointing. The non-smoking room had a noticeable smell of old smoke. Guess there is no way to get that out after years of smoking in there. The room looked very old and worn. The arm of the couch had ink x's all over it. When I removed the bedspread, which I do at all hotels I stay in, there were stains on the white comforter.They looked nasty and I don't even want to imagine what it was. When I saw the neighborhood that the hotel was in I was concerned. It is old and it shows. I should have checked this site before booking it. We left and went to the Holiday Inn Express. It was great!
