We have been to the Jenner Inn several times in the last few years. Not the greatest B & B but it is out of the way, kinda funky and quiet. No TV, no internet, no cell phone connection and no newspapers. This year they sent us an e-mail solicitation, three nights for the price of two if you book on weekdays. Great deal. So we booked. Well, no maid service. Well not exactly true, the first night we did get fresh towels but the bed had not been remade, the second night, there were towels but no made bed and the last night, nada. My wife had to go up to the office to get fresh towels. No one had been to the room at all. There was a marginal breakfast the first day - mediocre Safeway or Costco tasting quiche, barely warmed - no breakfast for us the second and third day even though we had a three day voucher for breakfast, and at checkout on the third day, the office and main building was locked up at nine-fifteen with no place to leave the key. On the second day, a gentleman with a black beret was on the desk - we guessed must have been the owner - said when we asked "where was the breakfast?", replied that there was none, that we were paying discount rates - what did we expect? - and that he could not afford to bring in his staff just for us as we were the only ones staying at the Inn. When I reminded him that we had paid for a breakfast in our rate, he said that he could get some quiche and warm it up and he would cut up some fruit if we wanted but suggested that we go to one of the other breakfast spots in the area. Not wanting another breakfast of slightly warmed, old and soggy quiche, we found another place where we had a nice cup of clam chowder and a bagel.
It is one thing to book into a substandard place. Oh well, Stuff happens. It is another to be treated with casual disrespect and snotty condescension.
There is a delightful looking place just up the road from the Jenner Inn called Rivers End. Guess where we are going the next time?
- Jenner Hotel
