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Jenner Inn & Cottages: Traveller Reviews

10400 Coast Route 1, Box 69, Jenner, CA 95450
Hotel amenities
Jenner Inn & Cottages
Ranked #2 of 2 Jenner B&B and Inns
3.5 of 5 stars 139 Reviews
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139 reviews from our community

What travellers say about this B&B/inn
  • Russian River(9)
  • Hot tub(7)
  • Pacific Ocean(3)
Traveller rating
    40
    33
    13
    16
    37
Only show reviews for Family (16) | Couples (74) | Business (1)
Date Rating
San Francisco, CA
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Sad, But True”
1 of 5 stars Reviewed 30 January 2012
4
people found this review helpful

We have been to the Jenner Inn several times in the last few years. Not the greatest B & B but it is out of the way, kinda funky and quiet. No TV, no internet, no cell phone connection and no newspapers. This year they sent us an e-mail solicitation, three nights for the price of two if you book on weekdays. Great deal. So we booked. Well, no maid service. Well not exactly true, the first night we did get fresh towels but the bed had not been remade, the second night, there were towels but no made bed and the last night, nada. My wife had to go up to the office to get fresh towels. No one had been to the room at all. There was a marginal breakfast the first day - mediocre Safeway or Costco tasting quiche, barely warmed - no breakfast for us the second and third day even though we had a three day voucher for breakfast, and at checkout on the third day, the office and main building was locked up at nine-fifteen with no place to leave the key. On the second day, a gentleman with a black beret was on the desk - we guessed must have been the owner - said when we asked "where was the breakfast?", replied that there was none, that we were paying discount rates - what did we expect? - and that he could not afford to bring in his staff just for us as we were the only ones staying at the Inn. When I reminded him that we had paid for a breakfast in our rate, he said that he could get some quiche and warm it up and he would cut up some fruit if we wanted but suggested that we go to one of the other breakfast spots in the area. Not wanting another breakfast of slightly warmed, old and soggy quiche, we found another place where we had a nice cup of clam chowder and a bagel.

It is one thing to book into a substandard place. Oh well, Stuff happens. It is another to be treated with casual disrespect and snotty condescension.

There is a delightful looking place just up the road from the Jenner Inn called Rivers End. Guess where we are going the next time?

  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask BruceJackson about Jenner Inn & Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isla Mujeres, Mexico
Top Contributor
110 reviews 110 reviews
Reviews in 56 cities Reviews in 56 cities
226 helpful votes 226 helpful votes
“Beautiful location but everything else was awful!”
1 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

After a wonderful day of driving the coast we stopped in at the Jenner Inn. We had planned to go further so I hadn't done my tripadvisor homework but it looked inviting from the street. The location is stunning - right across from where the Russian River meets the Pacific. The lack of service at this Inn is also... stunning.
The inn keeper was... strange. She seemed put out that we chose one of the smaller rooms and kept saying how "tiny" it was. Maybe that was a code word for dumpy and we should have taken a hint.
We took the "tiny" room at $117 + tax and after one whiff we probably should have asked for our money back. But the weather was about to get bad and we decided we really didn't want to drive any longer. Though the room was small I'd more call it cozy because it was a perfectly adequate size for a single evening's rest. If it had been in decent condition I would have even called it quaint. Unfortunately it was terribly run down and musty - including multiple holes in the wall, broken tiles on the sink, inch large gaps in the moulding, and a light fixture dangling by the wires over the bed. It smelled really musty and turning the plug in electric heater on (are those even legal?) just made it smell worse. There was a dead centipede on the bathroom floor and spider webs in the shower so either the room hadn't been used in a long time or it was just not cleaned. Either way it needed some serious attention.
It really is a shame because if this room was clean and in good repair it really would be cute and worth about $75/night. At $118/night and in awful shape it is a total ripoff.

The "Full Breakfast" is an even BIGGER ripoff. You have to chose between 2 service times which is weird but I can deal with it. What I can't deal with is a plate of COLD (as in never heated) waffles with lumps of cold butter and cold FAKE maple syrup and some bits of fruit unceremoniously dumped in front of us without a word. Are you kidding me? No choices, just take it or leave it. I took one bite and could not believe it was not even warmed up. I asked the couple at an adjacent table and theirs was also cold. We waited a few minutes for someone to reappear from the kitchen and finally gave up. We walked out the door leaving our full plates sitting there. When we stopped at the front desk to drop off the key I was going to mention the breakfast and other issues to the manager but there was no one around the front desk either. After waiting a few minutes I figured there was no point as any place with this much wrong with it doesn't really care if you had a good experience or not. Now, reading other's reviews I can see our experience was far from unique.
Maybe the $250/night rooms are better (or maybe not) but the breakfast is still crap and the hosts are still inattentive at best.

Room Tip: Bring bug spray, room deodorizer and something to eat... you are going to need it!
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Artistseye about Jenner Inn & Cottages
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Bisbee, Arizona
Top Contributor
146 reviews 146 reviews
Reviews in 68 cities Reviews in 68 cities
238 helpful votes 238 helpful votes
“If There Was A Negative Rating, It Would Get It”
1 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

Wow, this was bad. From the moment we walked into the door and the lady at the desk managed to tear herself away from whatever monumental task it was that kept her from being attentive, to the moment we walked out of the front door in anger, this place was just one horror show after another.
As a simple "travellers" (as opposed to honeymooners, vacationers, etc), we just wanted a room for the evening. We love a good B&B, and this place looked charming. We had been through Jenner a few times before and had eyed the place.. so we thought we would give it a shot. (NOTE: Jenner has no cell phone signal anywhere in town, so if you are looking for a last minute check of TripAdvisor, do it before you leave Bodega Bay)
When we walked in, the lady was busy doing.. something.. important.. obviously, because it must have been more important than paying guests. After a lengthy run down of each room, we selected one that she described as 'tiny'. Now, if you are going to have the nerve to charge someone $132/night, wouldn't you describe it as 'quaint'? I know I would. Only needing a room for the evening, and seeing that we were in the middle of a storm blowing onshore.. the more luxurious cottages would have to wait. I know I would have felt better about PAYING $132/night if I had a 'quaint' room instead of a 'tiny' one. (This isn't about verbiage, it is about attitude. Just because we chose the cheapest room doesn't mean you can talk down to us)
After paying the $132 (did I mention it was the cheapest, tiny room?), the lady would not even walk around the building to show us where it was.. pointing up the hill and saying (I only wish I was kidding) "It's that tiny one up there..." flailing her finger in disgust "...the little one there on the right." So much for $132 buying me the dignity of being treated like a person.
The room was 'tiny'. However, let me state for the record that nothing about the room was 'bad' - although they had SERIOUSLY let the maitenance slip on the place. I was a little put off by the exposed wires in the light fixture over the bed, the spider webs in the shower and the holes in the wall.. but those I will even give them as 'charming' in a run-down B&B sort of way. This would be a GREAT room for $50/night. For $132/night - winter rates - I was more than a little miffed.
The ultimate nail in the coffin of this horrendous B&B was the breakfast. As other posters have mentioned, you don't get to come and go at your leisure.. you are assigned a time. We had the 9:30 showing... which consisted of.. and again, I wish I were kidding.. cold, unheated waffles (they would not even melt the cold butter on them) and oldish looking fruit slices. No choice.. no service.. just dropped on your table... cold... the LEAST they could have done was stick them in the microwave or toaster oven.
For $132/night I was furious... I can't imagine what mindset I would have been had I opted for the higher end cottages.... at $250+ and a cold, not-made-today breakfast.. and no wi-fi... and.. and.. and...
Let's just say we left and will not return. I urge others to SERIOUSLY reconsider their choices about staying here... If you are happy with your stay, I would be amazed.

Room Tip: Tip on choosing a good room? Go to another hotel!
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask bisbohemian about Jenner Inn & Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napa, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Beautiful area”
4 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

We stayed in the Fanny Jewel room and it was fine we were able to bring our dog with us too. The complimentary breakfast was good and they did not serve it the second morning but called us the night before to tell us there would be something for us to pick up and heat in our room. I thought it was a nice touch. We were able to see deer on the property and the river view was good. It is also near to lots of things Bodega Bay to the south and Fort Ross to the north.

Room Tip: The pictures on-line are accurate
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask nvssEmmy about Jenner Inn & Cottages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trabuco Canyon, California
1 review
2 helpful votes 2 helpful votes
“Sleep in a special corner of nature”
5 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

A stop for the night at the Jenner Inn is truly money well spent and a place that makes memories. The location and views are as good as they get (my wife, kids and I do outdoor traveling throughout the year). I could have spent days, sun-up to sun-down, simply sitting on the patio of our room taking in the environment. Plus, it is perfectly located to venture out to the multitude of places to visit in the area (we stayed at the Inn as part of a visit to Fort Ross State Park just up the highway). A place we definitely plan to go back to. As a clincher, Richard was a fantastically welcoming and considerate host -- the type of person who you immediately consider a friend.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JPSchafer about Jenner Inn & Cottages
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Additional Information about Jenner Inn & Cottages

  • Jenner Hotel
Address: 10400 Coast Route 1, Box 69, Jenner, CA 95450
Price range (per night):* 190 AUD - 224 AUD

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Jenner Inn & Cottages
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