Hotel was nice, in good condition. Room was large, well appointed, those smelled a little musty, but not too bad. Internet was free and fast; kitchen was good size. Pillows were not great, that woul be my only complaint. Otherwise, great location for a business trip!
Room Tip: Request room on 3rd floor away from front desk area. Nice and quite!
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Thank you so much for taking the time to share your feedback about your recent visit to Residence Inn Carlsbad. We really appreciate when our guests give us feedback. It’s one of the ways we can continue to grow and get better at what we do.
I am glad that you thought the hotel was in good condition! I do apologize that your room smelled a bit musty. I will follow through by sharing your comments with the appropriate departments to help improve our service levels in the affected areas for you and future guests.
Thank you and we hope to see you soon.
Kelly Herrington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC