new carpet, good breakfast, eggs, hashbrown, sausages, waffles,
clean room, quiet, nice bed, paid a little over $100 but worth it, easy on-off fwy

This is the absolute worst most disgusting hotel my family or I have ever stayed at!!!! If it was not 11:30PM we would have attempted to secure a room elsewhere. Needless to say we only stayed 1 night. Is the option for no stars available?
Upon checking in the clerk attempted to charge us extra for our 7 year old. The halls of the hotel are not air conditioned. Upon entering the NON-SMOKING room, we were overwhelmed/smothered in a thick stale stench of cigarette smoke, when brought to staffs attention they said that housekeeping never mentioned this upon maintaining the room ("maintaining the room"......laughable) however ultimately did bring us some air freshener (which didn't work). Not enough towels, though we stated intended occupancy in online booking (again why we refused to pay extra for our 7 year old).
Though I never trust bedspreads, never have I actually been able to “literally” count the stains on a bedspread, I had gotten to 6 different distinguishable stains before I was skeeved out and threw the bed spread in the corner.
Everything was dusty (again laughable that the rooms are "maintained"). The carpet could not be trusted and we ensured everyone wore something other than walking on the floors in bare feet. The shower had mold growing in the grout (not a little, a LOT!!) and the door to the bathroom had a hole punched into the center of it, poorly repaired with no attempt to even make it blend in. The continental breakfast was poor with the mix used in the waffles being so thin it that it ran out of the waffle maker as soon as you poor it into the iron. Lastly due to the sheer disgusting state of everything we were afraid of “bed bugs” though this never ended up being an issue this is totally the type of place that something like that would be an issue.

I got this place through Priceline. It was so awful I don't even know where to start. Upon arrival, I asked the clerk for 2 beds. He told me that since I chose 2 adults when bidding, I only get one king bed, it was their policy. I had to pay an extra $26.00 to get 2 single beds. I was baffled by this because not all adults want to share a bed. I argued for a while, but just gave up since they had a made up excuse for everything. The room was disgusting. The blankets had at least 5 holes in it. The headboard was so dusty, it looked like no one has cleaned it in months. The mini fridge didn't fit into the space they place, so the door swang open the entire time. I won't even go into the bathroom description. Don't bother using the Wifi, it doesn't work, even from the lobby. I don't know if I can trust Priceline for the lower stars. To add insult to injury, the hotel is not in Palo Alto, but in San Jose. I was visiting Stanford with my son and needed something near. I was also driving up to Portland after, so convenience was important. By the way, this place is not cheap. It was over $100. Here's a tip, just stay at any other chain motel, and stay away from this crap hole.

Upon arrival to the room, I noticed what smelled like cigarette smoke that had tried to be covered up.
I asked to be moved to another room, was shown two other rooms, which had the same smell. Because of the condition of the room in general, I pulled the sheet and blanket down. The sheet had was appeared to be blood stains along with holes on the sheets. The pillowcases also had stains and looked used without washing.
I called to have clean sheets brought up...but I forgot to add additional clean pillowcases. I would think that would be automatic to include the cases with the "clean" sheets. NO...had to specifically ask for clean cases.
There was ONE washcloth in a room for two people.
I had to go and ask for another one from the woman cleaning the rooms.
When I mentioned the washcloth issue, I was asked why I didn't call and ask for one????
REALLY! Are you joking?
My question is why would I have to ask..makes sense 2 people, 2 washcloths.
More to the point was the attitude of the clerk...not concerned with the paying customer...
only her inconvenience.
I have stayed in that hotel on another occasion and had a good experience.
That is why the reservation was made.
I know "things" happen but it is the clerks duty to represent the companies policy and attitude and to make sure staying is a good experience so you want to come back.
This was hardly that.
This hotel is off my list.
You don't pay to be treated like you just came off the street and the hotel is doing YOU a favor.
I am so stunned that a hotel such as this would have the first person you meet, have such an attitude and be rude on top of that.
This will never happen again, at this hotel.