How they stay in business I'll never know. . Like everyone else's reviews here, we turned into a practically empty parking lot. All the rooms had blinds open and many appeared broken. They advertise an indoor and outdoor pool, but there is NO pool at all. The outdoor pool is filled in, as it probably should be. The building is termite infested. As soon as we walked into the dusty, moldy room with the sunken mattress, we walked out. The owner/manager was waiting outside for us as if he expected us to come and request to leave. Because we booked on a travel website, we had to request our refund from them. No responsible travel agency should recommend this place. We stayed at the Fireside next door, more expensive, but absolutely delightful.

It's nasty and way too expensive... I couldn't even spend the night there, I had to run out because the room smelled like dirty feet and the towels in the bathroom had orange stains, I don't know from what, but so nasty. I told the front desk man that I couldn't stay because of that and he still charged my credit card, they are THIEVES besides NASTY.

When I booked a stay at the Thounder Cloud resort I didn't expect anything fancy... but I did expect a working toilet, hot water (especially when it's 13 degrees and snowing), and a clean room... but this did not happen. The first thing I noticed when I arrived was that the lobby was dirty and disgusting. When I arrived to my room, 107, the toilet flusher was broken off and placed on top of the toilet, the shower was moldy and filthy, there was a rat hole in the wall next to the shower with mold covering it, and the hot water did not work. Carpet was old and stained and the walls were paper thin to the point where you could clearly hear your neighbors conversations. Paid to stay two nights, but left early in the morning after the first night... It would have been cleaner and safer to camp. Do not ruin your vacation staying at this dump!

I wanted to take my boyfriend to a romantic trip to Big Bear. My first mistake was not listening to people's reviews of this "resort".
First red flag was when we drove up to the hotel and our car was the only one in the parking lot. The magic and romance of our trip quickly evaporated once we opened the door to room 111. Our lovebed had no sheets and smoke stained pillows. The carpet was filthy and stained. The whole room looked like it hadn't seen a vacuum or cleaning service since its opening. The bathroom was small and mold infested. The only thing missing from the shower was the knife and killer from Alfred Hitchcock's Psycho.
One quick look at this place and we decided it was not worth risking our lives to stay here a night. If you have an enemy or have someone you feel the need to revenge, suggest the Thundercloud Resort for a few nights.