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Reviews (4,721)
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3,292 - 3,297 of 4,721 reviews
Reviewed 7 January 2013

The staff at the registration are very nice and helpful. They upgraded us to the Penthouse floor so we could have more room .The room was typical Hilton and was comfortable with enough room for a rollaway bed.
We received breakfast with our room and it was a very nice continental breakfast.
The bar had food but there were not many choices.
The concierge was a jerk and not helpful so we found our own way.

Room tip: The penthouse floor in the towers was very nice and private
Date of stay: January 2013
  • Trip type: Travelled with family
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1  Thank smoothcj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2013

Landed LAX and booked the hotel out of a rush. A true dream came true.
Upgraded to a cabana room which is gorgeous by the famous beverly hilton pool.
The hotel is marvelous but the service didn't seem to catch up with the hotel of that status.

Date of stay: December 2012
  • Trip type: Travelled with friends
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1  Thank HaoyuR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 January 2013

My adult son and I rocked up without a booking at 1 am, having missed our connecting flight after starting-out from Cancun and travelling to Melbourne. The check-in took about two minutes, the room was beautiful, the room-service plentiful and the staff extremely friendly and professional. We used the gratis taxi (3 mile radius) the following day, sat by the great pool (with fabulously comfortable lounges) and enjoyed watching the passing parade of ballroom party-goers. For $185 US per night, I consider this great value. We are currently in a cabin of a caravan park on the south coast of NSW paying $405 per night!!!!!!!!

Love the Beverly Hilton!!!!

Date of stay: December 2012
  • Trip type: Travelled with family
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Thank Melbourners
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2013

We stayed here for 4 nights and for us this hotel did not live up to its price and reputation. We have stayed in much nicer Hilton Hotels at a cheaper price. Now as you enter the hotel the lobby is very nice and impressive, the hotel desk staff was very friendly and helpful. The location was also very good. However our room was not ready when we got there so after about an hour they asked if they could change our room. Since we were tired from a long airplane ride we said yes (our mistake). They told us the room would be the same however; we had originally asked for a king bed on an upper level, we got a room with two queen beds on the bottom floor. Room looked worn out, lack of any color, shower water pressure almost none and either hot or cold no warm. Ice machine did not work even when we asked nothing was done. Room was almost always cold as room service shut off the heat during the day when we were out.
Outdated and Needs Improvement

Room tip: Told some rooms have been upgraded so request them also the view of the valley and area are very nice at the higher levels.
Date of stay: December 2012
  • Trip type: Travelled as a couple
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Thank CDM49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BeverlyHilton, Marketing Manager at The Beverly Hilton, responded to this reviewResponded 11 January 2013

We have sent you a private message so we may personally contact you and look further into your stay. Thank you for your time.

-The Beverly Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2013

We had a fantastic time in this hotel. Loved breakfast by the pool, going shopping, having a light lunch by the pool and then...lie by the pool.
Service is great, atmosphere is simply fantastic. If you are lucky, you'll probably spot one or more famous faces as this is the hotel for the film industry.
We thought the location was great too, conveniently close to what we wanted but still just far enough to relax.
Rooms were very nice but the rooms in our party of 6 were quiet a long way apart, maybe check this in advance.
Enjoy!

Room tip: the new section of the hotel feels more luxurious
Date of stay: July 2012
  • Trip type: Travelled with family
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Thank WeZoozExpert
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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