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Country Inn Banning: Traveller Reviews

932 E. Ramsey Street, Banning, CA 92220-5922
Hotel amenities
Country Inn Banning
Ranked #6 of 7 hotels in Banning
2.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    1
    3
    0
    3
    8
Date Rating
Woodland, California
1 review
2 helpful votes 2 helpful votes
“DO NOT STAY HERE!!!!!”
1 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

This place is a total dump....the rooms were old the bathroom tub was so filthy i took a shower with my sandals on no toilet paper you have to go to the office for some. The OWNERS WERE VERY VERY VERY RUDE especially the guy. They tell you that you need a deposit so that when you leave they can find something to charge you for. Please people Motel 8, Travel Lodge and a few others are just down the street i recommend you do not make the same mistake as we did.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask larry W about Country Inn Banning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victorville ca
Senior Contributor
42 reviews 42 reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“Worst hotel I've ever had”
1 of 5 stars Reviewed 10 October 2011

To put it simply, I cannot believe we spent over $100 to stay in a complete dump. Unfortunately, it was the only hotel with available rooms the night of my friend's birthday. The hotel exterior is old and run down. The customer service was horrible. To top it off, our room was covered in black ant. I sat on the bed and my arms and legs were swarmed with ants. It was completely disgusting. One would think that the manager would be embarrassed; however, he came with ant spray and no apologies. We asked to be moved to another non-smoking room to which he responded that the only room left was a handicap room. (I find this to be odd because there was only one other car in the parking lot.) Of course we took this offer. I would much rather have a roll-in shower than be covered in ants. I would also think that he would reduce the rate of the room due to the fact that it was ant infested. This did not happen either. Upon returning from our night at the casino, our room key was deactivated. I cannot think of a time that we have been treated so poorly or paid so much to live a step above homelessness. I would never go back under any circumstance.

Room Tip: Check for ants!
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  • Stayed September 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask shannenavila about Country Inn Banning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Antioch, CA
1 review
“Prepare for disapointment”
2 of 5 stars Reviewed 28 February 2011

We had two rooms. Stayed for two nites. This is the list of faults: Bath fan worked in neither room. Bath light out for two nights in one room. How did they clean it? faucet in one room loose on counter top. 1 tub took 10 minutes to drain, Had to ask for toilet paper. Came back to room after breakfast and key cards were not activated for second night. Heater so loud that we had to wear earplugs to sleep. Don't even think about turning around a trailer in parking lot. TV remote didn't work in one room. And the worst thing of all...no fitted sheets on the mattress. Tucked flat sheet which of course came loose when one rolled over.

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask BCG1Antioch_CA about Country Inn Banning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“can't wait to leave...”
1 of 5 stars Reviewed 30 November 2010

horrible customer service, the couple didn't know how to smile, as if we owe them money!! $150 deposit, xtra charge for one more person. i stayed over nite and couldn't wait to get out, won't go there ever again...

  • Stayed November 2010
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask laziestar about Country Inn Banning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Countryinn-manager, Guest Relations Manager at Country Inn Banning, responded to this review
8 December 2010
Hello and thank you for choosing Country Inn Banning. It is unfortunate that you could not wait to leave our hotel. We are sorry or any inconvience that arose durning your stay. It is the hotels policy to take a room deposit for any room or hotel incidentals durning a guests stay and there is no exceptions to the deposit policy.

As for your additional person charge, you were charged because the room rate that you booked and paid for was for two people only. The hotel does not have hidden charges. The charges are stated on the receipt you read and signed and which a copy of the same receipt was given to you.

We are sorry that you had a bad experience and do hope that we have the opportunity in the future to make it a better experience for you.

thank you
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
“Horrible experience”
1 of 5 stars Reviewed 9 July 2010

The couple running this place have no personality at all, plus they look like they just rolled out of bed. Piece of advice, If you are going to wear a T-shirt to work (which i don't recommend), at least make sure it doesn't look like you soaked up an spill with it.....I didn't have any soap and if i did it was to small to find. "No wash cloth", lucky i had my own.....also the county office and liquor store make for a really uncomfortable stay....i did not want to leave my belongings in the room...bottom line, " DON"T STAY HERE"...unless you have some protection...(and i don't mean a condom).....oh one more thing....they charge a deposit to hold your room but they won't apply the deposit to the room charge so be pre-pared to have them hold it for a couple of days....Continental breakfast?? they looked at me like that was a joke when i asked

  • Stayed July 2010, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask wace818 about Country Inn Banning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Country Inn Banning

  • Country Hotel Banning
  • Banning Country Inn
Address: 932 E. Ramsey Street, Banning, CA 92220-5922
Price range (per night):* 64 AUD - 126 AUD

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