My wife and I have visited the lovely resort of Puerto de Soller for a few years with friends saying at family run hotel which was fully booked this year so we chose The Eden as it was a slightly higher grade. We had a very early start from home at 04.30am for the flight from B/Ham International Airport and consequently went to bed early at 8.45 pm in our second
flooroom with sea view because of this!! The music started directly below our window at 9.00pm and it was so loud that the shutters and window panes rattled loudly and it was impossible to sleep. We stuck it for thirty minutes, but finally rang reception to request a move to a room away from the noise. We were moved to the rear of the hotel on lower floor which seemed of a similar standard as it was now dark. The next morning the room was actually on the ground floor and the patio door had been bricked up to prevent leaving the room. The reason for this was a stench pipe from toilets below about 30 centimeters from the door and it did stink!! The other side of the door was a grill which turned out to be the hotel Laundrey and this was noisily used from 08.00am to about 6.00pm daily!! It was a nightmare and so we asked to be moved again, but met with unhelpful and almost dis-interested response. The desk staff were quite offhand and stated no other room was available as the Hotel was full. Because the room was on the ground floor we were plagued with ants and mosquitos and the toilet seat and lid which was squeezed into a corner had to be held up with a hook which repeatedly slipped off. What a dump! Our impression was that this room was kept for anyone complaining?? I do have to say that the restaurant and its staff were good in contrast to the reception staff, but we definitely will never go back. The swimming pool was nice, but not large enough for 200 plus rooms with just thirty sun loungers for probably over 800 customers, so we ended up on the beach each day. Eden does not provide beach towels unlike our lower grade hotel at the other end of the Port, so we managed to book there again for 2012, what a relief! Eden would not entertain a refund or even concede the second room was of a lower grade, which it clearly was.

Lovely location on the seafront of Port Soller. We had a Superior Room which was spacious, with a little extra area leading onto a good sized balcony with afternoon sun.
The a/c wouldn't drop below 21' which we were assured was mandatory in Spain (that's a first!). Sliding doors open did let in noise from a pool party but it wasn't a problem.. listening to the waves was soothing instead.
Breakfast was reasonable but artificial orange juice should be banned on this island of oranges.
Overall very pleased with our experience. Excellent for a 3* hotel.

I just can't fault this hotel and resort except...we went at the end of June, when there is the St Peter's festival. Now this is fine and very nice but the beach is taken over for three nights by dance music until 6 in the morning and NO-ONE gets any sleep. Soooo, avoid this place unless you like dance music played very loudly, and if you do, Ibiza is not that far away and you can listen to that every night.
Otherwise, everything about this hotel and resort is exceptionally good as in my last review here.

We are just back from a fortnight here and thought overall this was a good hotel and value for money. The receptionists were good at speaking English and we always found them helpful. Food was good-a reasonable buffet selection for breakfast and dinner. Dining room had nice informal atmosphere.
Our room was kept clean but we were disappointed we never had a balcony. On saying that when we booked it did say that a balcony was not guaranteed but we thought that if we were there for a fortnight we would have been given one. Next time we would book a superior room.
Location is perfect and not noisy at night even although you are right on the front.