“Beautiful place, mean proprietor. We will not return.”
The hotel setting is spectacular and the gardens are magnificent. There is a beautiful pool as well. Our superior room (No2) at EU250 had a lovely view, but the furniture was incongruent, and contained some seriously jarring pieces. We had a small bathroom with shower only. We loved hearing the clonking of the sheep bells at night - that was our personal highlight.
Then along came the imperious owner. She changed everything. You do not want to tangle with her. We were ripped EU40 for four, 30 second local phone calls down the road to restaurants. The owner made some excuse about her service provider, and said she 'would investigate'. Stupid me - I paid it just to get away from her presence. We were due to return a week later, but could not face coming back to such a mean-spirited vibe. The food was decent in terms of quality, but in totally in keeping with the hotel motto - charge the suckers the maximum, and give them the very mininum possible. This was reflected even in the industrial grade toilet paper provided in the rooms.
Caveat! If you decide to go there, make very sure you do not change your travel plans. The cancellation policy is particularly onerous and you will be forced to cough up. The other hotels we stayed at in Deia and Soller were both flexible and generous. (Hotel Es Moli and Can'ai were far more pleasant in terms of guest experience, and good value for money.)
Room Tip: Room 2: lovely view. But shower only, and contains some ugly pieces of incongruous furniture.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC